Information Management Data Coordinator Associate

Overview

The Support Services Division for Enterprise Mobility is excited to announce an opportunity for the position of Information Management Data Coordinator Associate within the Information Management team!

ABOUT THE ROLE

The IM Data Coordinator Associate is responsible for supporting basic requests to load and maintain data for public and contracted product setup in all rental operating systems efficiently and accurately supporting multiple lines of business.

ABOUT THE JOB

This position will be in person at ourGroup 76AdministrativeOffices (Maryland Heights/Weldon Spring locations)in St. Louis MO with the option to work a hybrid schedule after has a schedule of MondayFriday with a start timefrom 7: 00am-9 :00am CT. The starting pay for this position is $18 . 38/hr. Compensation decisions will be made based on factors that include but are not limited to experience education location and skill level.

BENEFITS PACKAGE

We offer a robust Benefits Package including but not limited to:

• Paid Time Off

• Health Dental Vision insurance; Life Insurance; Prescription coverage (employees scheduled for 30 hours)

• Employee discounts on car rentals car purchases and much more!

• 401(k) retirement plan with company match and profit sharing

• Educational Assistance (full-time - 40 hours only)

ABOUT THE TEAM

Enterprise Mobilitys Support Services teams are responsible for Global Call Center Operations Replacement Rental Services Support Information Management Customer Service Metric Programs North American Roadside Assistance Sales Support Mobility Development and Technical Support Helpdesks. This team consists of over 4000 customer service professionals support staff and management around the globe in 15 different countries with 70 million customer contacts handled annually.

Enterprise Mobilityis a leading provider of mobility solutions owning andoperatingtheEnterprise Rent-A-CarNational Car RentalandAlamo Rent A Carbrands through its integrated global network ofindependent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rentalcarsharing truck rental fleet management retail car sales as well as travel management and other transportation services to make travel easier and more convenient for customers.

Privately held by the Taylor family of St. Louis Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.

Responsibilities

• Leverage resources to conduct timely audits log and communicate findings and identify trends for all basic level accounts for supported business lines

• Update all details accurately within the relevant systems working to achieve desired performance levels

• Upload all necessary documents and/or data accurately and completely to ensure on time completion of basic level requests such as worksheets checklists templates and other documents; effectively communicate updates changes or notable trends to management

• Understand interpret and translate basic contract language into system language for accurate loading processing and/or auditing purposes

• Provide excellent customer service and effectively communicate with internal customers third party partners and other internal departments as needed to ensure a superior customer service experience

• Apply basic understanding of the workflows for the various supported teams to help answer questions troubleshoot basic issues develop innovative solutions to solve business needs and provide insights as needed

• Build knowledge in systems utilized by the team

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

• Must be at least 18 years old

• Must have completed a High School diploma or GED

• Must have 1 year of professional work experience

• Must live in the state of Missouri and in the St. Louis or surrounding area

• Must be willing and able to travel to the St. Louis offices weekly as needed

• Must meet all Work from Home qualifications listed below

WFH Technical Qualifications for your home office:

• Must have access to a cell phone to validate security information authentication

• Must have a USB headset with microphone (computer is provided)

• Must have reliable and consistent high-speed internet access provided by a cable or fiber provider

• Minimum 10 mbps upload and 100 mbps download

• Satellite Internet 5G home Internet/Cellular/Wi-Fi/Hotspot Services (T-Mobile Verizon) connections are NOT supported

• The address on your application must be your current accurate permanent address

*Enterprise reserves the right to verify that your PC and internet meets or exceeds these requirements

Required Experience:

IC