Fulfillment Services Operator

Job Description

Job Description

Job Title – CFS Operator – Custom Fulfillment Services (CFS) Operator

Location – 6550 Judge Adams Road, Whitsett, NC 27377

Contract – 24 months contract

Pay Range – $17.50 - $18.50 USD hourly on W2

Shift: 1 st Shift, 06:30am – 03:00pm

Job Description:

CFS Operator – Custom Fulfillment Services (CFS)

Objective:

• The Custom Fulfillment Services Operator supports the Configuration Services Facility (CFS) by ensuring devices and related orders are processed accurately, efficiently, and on schedule. This role focuses on order execution, device handling, and workflow tracking within the warehouse environment to meet customer commitments.

Day-to-Day Responsibilities:

• Process and handle customer devices through all stages of the workflow.
• Perform basic auto-provisioning, etching, troubleshooting, configuration, and quality checks on PC devices.
• Track and update device status as it moves through various warehouse stages and locations.
• Support order fulfillment by managing and prioritizing large volumes of freight and devices.
• Ensure all work is performed in compliance with companies standards, timelines, and service level agreements (SLAs).
• Maintain a clean, safe, and organized work environment within the facility.
• Contribute to continuous improvement initiatives for processes, standards, and workflows.
• Adapt to a high-pressure environment and meet tight deadlines during peak cycles.

Critical Skills & Qualifications:

• Presentable as we host client tours frequently.
• Working knowledge of PC configuration (laptops, notebooks, and tablets) and warehouse operations.
• Ability to prioritize tasks and manage large volumes of orders effectively.
• Strong teamwork, communication, and organizational skills.
• Fluent in English; additional languages are an advantage.