Senior Analyst - eCommerce

Qualifications

• 5+ years of related business analysis experience.
• Genuine curiosity about how a technology solution provider and a partner reseller business actually operate, since you’ll need to build working expertise in both to write requirements that hold up in the real world.
• Experience with query languages and data analysis; familiarity with SQL, MongoDB querying, Amplitude, Splunk, and/or Figma is helpful.
• Systems analysis: ability to analyze and understand complex IT systems, applications, and processes across two organizations’ tech stacks.
• Requirements gathering: skill in gathering and documenting business requirements and translating them into technical specifications engineering can build from.
• Strong analytical and problem-solving skills, with a track record of proposing effective, workable solutions.
• Process improvement: ability to identify areas for improvement and propose enhancements or optimizations.
• Excellent written and verbal communication skills for both technical and non-technical audiences.
• Experience supporting large IT initiatives, including planning, execution, and monitoring.
• Highly organized self-starter with strong work ethic and the ability to manage multiple initiatives at once.
• Adaptability — comfortable with changing technologies, requirements, and business environments as WWT and Softchoice continue to align their platforms.
• Comfortable working with AI tools day to day — using them to speed up requirements drafting, test case generation, data analysis, and research, while still applying your own judgment to the output.

Certain states and localities require employers to post a reasonable estimate of the salary range. A reasonable estimate of the current base pay range for this position is $90,800 to $136,200 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
• Financial Benefits : Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US Benefits Website

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process. World Wide Technology is an Equal Opportunity Employer.

If you have any questions or concerns about this posting, please email View email address on click.appcast.io .