Home Care Coordinator

Job Description

Job Summary

Responsible for the development and implementation of home care services for participants, including the coordination of personal care services, durable medical equipment needs and nursing home care.

Job Duties

• Coordinates the implementation of all home care services, which include nursing, physical, occupational and speech therapy, personal care services, dietary needs and durable medical equipment, to ensure that quality service is provided to meet participant needs.
• Ensures appropriate authorization is obtained and entered into required software programs.
• Conducts initial nursing assessments and revaluations of participants, including home assessments in collaboration with social worker.
• Presents assessments to the interdisciplinary team at scheduled team meetings and collaborates on the creation and revision of care plan.
• Assesses home care services function, makes recommendations and offers solutions to revise or modify plans of care to better meet participant's needs.
• Manages staff roster and schedules for all home care on a daily, weekly, and monthly basis to create the most time efficient and cost effective schedule to meet the needs of participants.
• Prepares weekly seven-day home care schedule for coverage of personal care, companion and respite services.
• Supervises all personal care assistant staff including home and center based care.
• Coordinates scheduling for coverage of toileting, bathing, and assigning escorts to accompany participants for outings and appointments.
• Completes human resource management of assigned home care aide staff including hiring, annual performance appraisals, competency assessments, disciplinary actions, payroll issues, and educational monitoring.
• Provides routine nursing care for ongoing or episodic illnesses at home according to the plan of care.
• Provides counseling and education to participants and caregivers regarding physical, emotional and environmental health problems and chronic disease management.
• Records, maintains, monitors and verifies accurate home care records, including service documentation, attendance and payroll, in-service, medical records and billing according to program policy.
• Receives and follows up on concerns raised by customers related to home care services.
• Participates in on call coverage rotation with other members of the management team to troubleshoot, advise and coordinate participant care.
• Obtains and tracks equipment, supplies and services for home use by participants with the assistance of program clerical staff.
• Ensures routine maintenance of home equipment is completed as required.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Education

Graduate from Specialty Training Program-Nursing (Required)

About Geisinger

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.