Patient Access Representative 2 (On-Site) - UHealth SoL Mia
University of Miami
Patient Access Representative
The University of Miami UHealth department of Patient Access at SoL Mia has an exciting opportunity for a Patient Access Representative.
CORE JOB SUMMARY The Patient Access Representative 2 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments.
CORE JOB FUNCTIONS
- Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
- Contacts patients' families or physicians' offices to obtain missing insurance information.
- Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
- Collaborates with scheduling departments to identify add-on patients.
- Obtains necessary authorizations, pre-certifications, and referrals.
- Notifies patients of liabilities and collects funds.
- Maintains appropriate records, files, and accurate documentation in the system of record.
- Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
- High school diploma required; Bachelor's degree preferred
- Minimum 2 years of relevant experience required
- Bilingual preferred
Knowledge, Skills and Attitudes:
- Knowledge of generally accepted accounting procedures and principles.
- Skill in completing assignments accurately and with attention to detail.
- Ability to process and handle confidential information with discretion.
- Ability to work independently and/or in a collaborative environment.
- Ability to communicate effectively in both oral and written form.
Any appropriate combination of relevant education, experience and/or certifications may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
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