Assistant Manager

Overview

The Assistant Manager is a strong communicator and motivational agent whose main role is to assist the Store Manager in achieving the company goals. This person thrives working in fast-paced environments where creative problem-solving skills and priority focus are critical components to effective operations and successful execution of the role.


Job Summary

The Assistant Manager is responsible for supporting the Store Manager in the daily business operations of the store including supervising employees, communicating with and helping customers, and carrying out directives given by management. This person drives execution by inspiring and motivating employees to ensure store profitability and efficiency.


Key Responsibilities

• Assist the Store Manager in exceeding determined sales plans and metric objectives
• Ensure consistent execution of company's visual presentation standards
• Set up displays and arrange merchandise to promote sales
• Train staff on how to drive sales through consistent development, product knowledge, systems, and customer service standards
• Maintain proper inventory controls, facilitate inventory counts as guided by management
• Ensure store complies and follows safety and security guidelines and protocols
• Assist Store Manager with supervising employees according to the Company's Employee Handbook and following the store's standard operating procedures
• Demonstrate accountability by providing constructive feedback to employees
• Ensure all operational store processes are properly executed
• Communicate with Store Manager on overall effectiveness of employee and store performance and provide recommendations and solutions
• Assist with store events and store sales
• Act as a backup to the Store Manager
• Assist with Monday office hours and any other tasks assigned by store manager
• Assist with omni-channel sales and fulfillment process

Skills, Abilities & Requirements

• Minimum 1-2 years experience managing in a similar role
• Abide to available and agreed schedule
• Ability to work retail hours including weekends and holidays
• Excellent verbal communication skills
• Strong leadership and interpersonal skills to work with individuals and teams
• High attention to detail and strong organizational skills
• Ability to maintain a professional appearance and follow store's dress code
• Maintain a positive attitude, high energy, and focus on customer satisfaction
• Analytical and math skills to create and analyze reports and sales data
• Ability to confidently operate office equipment such as computers and printers

Physical Requirements & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to kneel, bend, stoop, crouch, reach, climb, walk, and stand for long durations of time
• Ability to move and lift equipment and supplies of up to 30 pounds
• Vision abilities include close, distance, color peripheral, and depth perception
• Noise level in the work environment is moderate

The expected pay range for this position is $23/hr-$25/hr.


This job description is not exhaustive, and you may be required to carry out other duties as requested.


Benefits

• Medical, Dental, Vision
• Paid Time Off (PTO)
• Pet insurance
• 401K
• Employee Assistance Program (EAP)
• Monthly clothing allowance
• Generous employee discount
• Friends and family discount
• Free fitness classes at our Santa Monica RIDE studio
• Generous discount on all Dreamland events, food and beverage
• Travel opportunities for national events, festivals, and store build-outs

EEO Statement

Aviator Nation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.