IT Analyst II

Job Summary:

Develops and executes assignments that influence important components / processes of the specified functional area of IT. Assignments are received in short- and mid-term outcomes that are of complex initiatives and regularly require the application of independent judgment and creativity. Operates within the context of approved methods.

Job Responsibilities:

Key Responsibilities
• Analyze and report on IT costs, including labor tracking broken down by external vendor
• Manage vendor relationships, contracts, and performance metrics
• Maintain capacity planning models to forecast resource and infrastructure needs
• Support external board reporting with dashboards and executive-ready analytics
• Track project and operational spend against budgets; flag variances
• Coordinate with internal teams and third-party vendors on deliverables and timelines
• Build and maintain planning tools (e.g., Planview or similar PPM platforms)
• Generate recurring and ad hoc reports on IT financial and operational performance

• Develops and executes operational activities that impact important components / processes of the specified IT work function, and may include responsibilities in the area of Security, Planning & Analysis, Strategy or Operations, such as:
  • Developing and executing assigned high profile plans/programs to enhance/maximize consumer awareness, market share and support specified initiatives.
  • Interpreting results and analyzing trends.
  • Reviewing alignment of functional area strategies with assumed outcomes.
  • Monitoring strategies of functional area and recommending / implementing adjustments.
  • Contributing in planning and implementing a broad range of activities to meet objectives.
  • Developing tactical plans.
  • Preparing related program budgets.
  • Participating in development of programs that establish and enhance standards.
  • Identifying and establishing relationships with internal/external partners.
• Performs as subject matter advisor to functional area and may become actively involved, as required, to meet schedules and resolve problems highly complex in nature.
• Develops and enhances processes to support established standards. May design specifications of assigned projects and may lead in implementation.
• Ensures that defects in assigned projects or programs are tracked, summarized and presented to management.
• Anticipates and prevents problems and roadblocks before they occur.
• Shares information cross-functionally to improve workflow processes. Interacts with internal and external peers and management to share highly complex information related to areas of expertise and/or to gain acceptance of new or enhanced business solutions.
• Participates in the development of business approaches and new or enhanced processes.
• Provides subject matter expertise to less experienced team members. May participate in teaching and training members of the work team.

About Walgreens
Founded in 1901, Walgreens ( proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Basic Qualifications

• Bachelor's degree and at least 1 year of experience in Finance, IT, Strategy, Analytics, and/or Operations OR High school / GED and at least 4 years of experience in Finance, IT, Strategy, Analytics, and/or Operations
• Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.
• Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
• Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• Knowledge of project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
• Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

• Master’s Degree or MBA
• Bachelor's degree and at least 3 years of experience in Finance, IT, Strategy, Analytics, and/or Operations OR
• High school / GED and at least 5 years of experience in Finance, IT, Strategy, Analytics, and/or Operations
• Experience leading cross-functional teams.
• Experience identifying operational issues and recommending and implementing strategies to resolve problems.
• Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
• Knowledge of P&L.
• Experience working in the IT industry
• Proficiency in data analytics tools (Excel, Power BI, Tableau, or similar)
• Experience with PPM tools such as Planview preferred
• Familiarity with vendor management and IT procurement processes
• Strong communication skills for cross-functional and board-level reporting
• Bachelor’s degree in IT, Business, Finance, or related field

We will consider employment of qualified applicants with arrest and conviction records.
Salary Range: $79300 - $127000 / Salaried