Senior HSE Specialist - Customer Compliance

At PEARCE , we've got a career for you! Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. Pearce provides technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and other electrical and mechanical infrastructure across end markets such as renewable energy, telecom, and data centers. Founded in 1998, Pearce has more than 4,000 employees and 28 locations across the U.S. Pearce is a wholly owned subsidiary of CBRE Group, Inc., the world’s largest commercial real estate services and investment firm. To learn more about Pearce visit Your Impact As a Sr. HSE Specialist - Customer Compliance , you will play a key role in maintaining Pearce's health, safety, and environmental compliance requirements across multiple customers and business lines. You will serve as a primary administrator and coordinator for customer HSE qualification activities, helping ensure Pearce remains compliant, qualified, and positioned to support ongoing field operations and new business opportunities. You will manage customer compliance platforms, monitor qualification status and upcoming requirements, coordinate corrective actions, support audits and prequalification activities, and provide visibility into potential compliance risks. Working cross-functionally with HSE, Operations, Workforce Development, Human Resources, Legal, Procurement, Commercial, and Corporate Administration , you will translate complex customer requirements into clear actions and ensure customer-facing HSE information is accurate, current, consistent, and appropriately supported. Success in this role requires strong organization, independent judgment, attention to detail, effective communication, and the ability to manage multiple customer accounts and competing deadlines in a fast-paced environment. Core Responsibilities Administer customer HSE compliance activities within Avetta, ISNetworld (ISN), Veriforce, Achilles , and other customer or third-party contractor management platforms. Maintain customer-facing company profiles, safety information, questionnaires, written programs, OSHA records, incident metrics, EMR information, certifications, and other required compliance documentation. Monitor customer qualification status, platform dashboards, grades, deficiencies, expiration dates, renewal requirements, and outstanding actions to help prevent interruptions to field operations or bidding opportunities. Review customer HSE requirements and identify gaps between customer expectations and Pearce programs, procedures, training, or documentation. Partner with HSE subject-matter experts, Operations, and other stakeholders to develop responses and corrective actions for identified compliance gaps. Serve as a central point of contact for customer compliance requests involving safety programs, policies, statistics, training records, incident history, certifications, and supporting documentation. Support new customer onboarding and prequalification by completing safety questionnaires, gathering required records, and coordinating cross-functional responses. Partner with Commercial and Business Development teams to provide HSE documentation for proposals, RFPs, bid submissions, and customer qualification packages . Maintain centralized tracking of customer requirements, qualification status, renewals, corrective actions, deficiencies, and recurring submission deadlines. Coordinate employee training and certification documentation required for customer qualification, partnering with Workforce Development and Operations to address missing or expired records. Support customer audits, compliance reviews, scorecards, and platform assessments, and track resulting corrective actions through closure. Analyze compliance trends and recurring deficiencies to identify risks and recommend process improvements. Develop and maintain standardized documentation, response templates, compliance matrices, and reference materials to improve consistency and efficiency. Verify that customer-facing HSE information is accurate, current, properly supported, and consistent across systems and submissions. Partner with HSE leadership to strengthen customer compliance governance, including platform management, document ownership, renewal processes, and accountability. Prepare regular reporting on customer qualification status, outstanding deficiencies, upcoming expirations, corrective actions, and compliance risks requiring leadership attention. Support internal and external audits related to customer compliance processes, records, and qualification #J-18808-Ljbffr Pearce Services