District Manager

Job Description

Title : District Manager (DM)

Department : Operations

Reporting

Relationship : Vice President, Operations

Primary Role:

The

District Manager leads overall operation of eight or more stores as assigned by

the VP of Operations. Responsibilities

include people leadership, talent development, sales performance, profit and

loss management, community engagement, brand excellence and legal

compliance. Successful DMs are servant

leaders who relentlessly focus their teams on the guest experience. They use every point of engagement to coach

best practices and connect our actions to Vitaligent values.

Essential Functions:

·

Builds a team of GMs with the willingness and

ability to operate our stores with discipline and lead according to our values. This may include recruitment from outside the

company, however most GMs should be promoted from within Vitaligent, putting a

premium on development and retention of talent. Provides regular performance feedback to GMs.

·

Teaches, coaches and models Vitaligent best

practices and values. Maintains a

positive learning environment where it’s safe to make correctable mistakes on

the journey. Uses brand tools and Vitaligent training resources to empower

employees at every level to earn new responsibilities. Builds a bench of AGM-

and GM-ready team members.

·

Through a focus on the guest experience, executes

campaigns, product launches and promotional efforts with excellence. Leverages

brand loyalty programs, digitally enabled ordering and third-party delivery services

to drive more frequent guest transactions.

·

Uses available tools to engage the community directly

and market the business locally. Takes

advantage of new store openings and store refreshes to build awareness and

trial with new and lapsed guests.

·

Ensures financial accountability of the stores, including

management of prime (COGS and Labor) and other controllable costs. Plays an

active role in building the district’s annual Sales and Controllable Profit budgets.

·

Conducts routine audits and evaluations for operational

and administrative excellence, legal and regulatory compliance, and overall

health of Vitaligent culture (especially the servant leadership mindset). Uses guest feedback, guest satisfaction data,

third party mystery shops and food safety audits to strengthen the business.

·

Maintains a safe work environment and adhere to

all brand safety standards. Ensures that employees adhere to all Vitaligent

policies and procedures. With support

from Vitaligent HR, uses formal corrective action processes to aid in performance

improvement and address policy violations.

Essential Skills:

·

Resilient and Adaptable: reacts to change,

ambiguity, and uncertainty with openness and confidence; leads swiftly and

effectively; seeks new experiences to develop his/her capabilities; solicits

and acts on feedback.

·

Demonstrates Accountability: accepts

responsibility for one’s own performance/actions; follows through on

commitments with a sense of urgency; acts with Integrity.

·

Communicates Effectively: listens attentively

and with empathy to concerns expressed by others; tailors message to the

audience; encourages others to express their views, even unpopular ones.

·

Develops Talent: Gives clear, constructive,

and individualized feedback; provides challenging assignments to elevate

individual growth and maximize talent; willingly shares expertise and

experience with others; identifies and takes action quickly when full potential

is not being realized or performance is not meeting expectations.

·

Serves and Inspires Others: Conveys trust in

people's ability to do the job; creates a feeling of energy, significance, and

personal investment; inspires others to excel; rewards and recognizes great

performance.

·

Drives for Results: Fosters a

sense of urgency to achieve goals and a commitment to create a guest-focused

environment; takes initiative to proactively address critical issues.

Requirements:

·

Must be at least 18 years of age.

·

At least 5 years of food service/retail

management experience.

·

Minimum 12 months multi-unit management

experience with a food or retail company.

·

Must be able to work 45-50 hours per week,

with flexibility to vary work times based on the needs of the business

(includes early mornings, late evenings and weekends).

·

Must meet requirements of the company’s automobile

policy and have access to a reliable vehicle.

Job Conditions:

Work Environment:

When working in the

stores, this job entails frequent exposure to high temperatures and extreme

cold. There is frequent contact/immersion of hands in water and sanitation

solutions; as well as contact with produce items, dairy products, and frequent

allergen-related items such as nuts, citrus, peanut butter, etc. This job typically entails visits to one or

more stores daily, and administrative tasks at either the start or end of the

day.

Physical Demands:

The physical

demands described here are representative of those that must be met by an

employee to successfully perform the essential functions of this job. While performing the duties of this job, the

employee is regularly required to talk, hear, and stand. The employee is

frequently required to reach, bend, stoop, scoop, pour, carry, push, and lift

objects up to 40lbs. There is substantial repetitive motion of the wrists,

hands, and fingers. Must be able to maneuver in walk-in coolers and freezers.

Must be able to transfer inventory and supplies to and from a vehicle.

This

job description is not designed to cover or contain a comprehensive listing of

activities, duties or responsibilities that are required of the employee for

this job. Duties, responsibilities, and activities may change at any time, with

or without notice.

Vitaligent is a holding company focused on promoting health and happiness in each relationship - our guests, team, families, and community. Our focus is on wellness, fresh juices & smoothies and healthy meal options. Vitaligent owns 75+ Jamba Juice stores across the United States.