Retail Associate

Job Description

Job Description

Retail Sales Associate Thrive Cannabis Marketplace

At Thrive, we’re more than a dispensary—we’re a community focused on delivering a high-quality experience for every customer. As a Retail Sales Associate, you’ll be at the front line of our mission, guiding customers through our wide selection of cannabis products with expertise, empathy, and a personalized touch. Whether you’re assisting a seasoned enthusiast or someone exploring cannabis for the first time, your role is essential to creating a welcoming and educational shopping experience.

If you’re passionate about cannabis, thrive in a team setting, and are energized by connecting with people, you’ll love being part of our team in Las Vegas!

Key Responsibilities:

• Engage and Educate: Welcome each customer as they enter, guide them through product selections, answer questions, and provide helpful insights.
• Drive Sales and Build Relationships: Proactively navigate sales, identify cross-selling and up-selling opportunities, and strive to meet average order goals per shift.
• Customer-Focused Fulfillment: Process in-store and online orders with accuracy, ensuring order details are verified and completed swiftly.
• Regulatory Compliance: Check and verify each customer’s ID and follow all Cannabis Compliance Board and Thrive policies to uphold a safe, compliant retail environment.
• Facilitate Smooth Operations : Communicate effectively with team members to manage customer flow, optimize store efficiency, and maximize customer satisfaction.
• Maintain High Standards: Keep the store and facility areas clean, organized, and inviting, while adhering to all company protocols for a secure, customer-oriented environment.
• Stay Informed and Engaged: Keep up-to-date on product knowledge, cannabis regulations, and Thrive’s current inventory to provide the best service possible.

Qualifications:

• Customer-First Mentality: Excellent customer service skills, a warm attitude, and a commitment to creating positive interactions with every visitor.
• High Energy and Adaptability: Able to excel in a fast-paced retail environment and adjust to the dynamic needs of a 24/7 operation, including weekend, evening, and holiday shifts as business requires.
• Product Enthusiasm: Genuine interest in cannabis and a commitment to learning about products in the ever-evolving industry.
• Cannabis Enthusiast: Knowledge of cannabis products or a willingness to learn; staying up-to-date on product offerings excites you.
• Attention to Detail: High standards in order accuracy, compliance, and customer service; able to manage multiple tasks effectively.
• T ech Savvy: Comfortable navigating a Mac-based POS system and communicating with customers via phone as needed.

Physical Requirements:

• Comfortable standing, sitting, or bending for extended periods
• Able to lift up to 50 lbs as required
• Capable of working on your feet for shifts up to 10 hours

Requirements:

• Minimum age: 21+
• High school diploma or equivalent
• Experience: 2+ years in retail sales preferred
• Ability to obtain necessary state and city work cards

Compensation and Benefits:

• Hourly Wage : Starting at $14.00 per hour, with bonus opportunities
• Supplemental Wage Opportunity: In addition to hourly pay, Thrive offers an opportunity for top performers to earn up to $20.00 per hour by meeting and exceeding sales benchmarks
• Schedule Options: Full-time position with open availability to meet the needs of a 24/7 operation
• Comprehensive Benefits: Thrive offers health, dental, vision, life insurance, employee assistance, paid time off, and generous employee discounts

Ready to Thrive? If you’re excited to make a positive impact and grow within a vibrant community, we’d love to have you on our team!

Apply today to join the Thrive family and start making a difference in the lives of our customers and community.