Remote Technical Support Engineer - AI Security Platform
(ISC)2 East Bay Chapter
A leading cybersecurity firm in the United States, Hawaii, is seeking a Technical Support Engineer for their Customer Success team. The successful candidate will provide high-quality technical support to customers, troubleshoot product issues, and collaborate with various internal teams. This role promotes a culture of ownership and requires strong communication skills and experience with enterprise-level support. It offers the perks of being fully remote, comprehensive health benefits, and a commitment to learning and development. #J-18808-Ljbffr
- ...A leading AI Sales Assistant Company is seeking a Technical Support Engineer to join their remote team. This role is vital for ensuring users get maximum value from the platform. Key responsibilities include troubleshooting technical issues, communicating effectively with...Remote workPlatform
$85k - $105k
...looking for a Senior Technical Support Engineer based in the United States... ...remains reliable, secure, and efficient across a distributed remote workforce. This position... ...use of technology platforms Requirements: ~5–... ...works: We use an AI-powered matching process...Remote jobPlatformFull time- ...Technical Support Engineer Factory is bringing autonomy to software engineering... ...from our developer-centric platform. This position sits at the... ...performance, recovery and security – becoming an expert resource... ...: Experience with AI/ML or enterprise software (...Remote workPlatform
$120k - $165k
...About the role As the technical backbone of Gamma's support team, you'll resolve... ...problems, collaborating with engineering to fix bugs, and building... ...Gamma a safe and trusted platform. Our team has a strong... ...improvements to internal AI tools to multiply the team...Remote workPlatformFull timeWork at officeWork from home- ...About Nooks.ai Nooks is the AI Sales Assistant Platform (ASAP) that automates the busywork... ...year. The Role Our skilled Technical Support team plays a crucial... ...As a Technical Support Engineer, you’ll leverage your technical... ...success. This is a remote role supporting PST customers...Remote workPlatformImmediate start
- ...tracking and documentation platforms Experience in... ...every client running AI workloads at scale... ...experience. This team supports the infrastructure... ...internal and customer engineering teams, offering... ...to provide tailored technical support Coordinate remote troubleshooting and...Remote workPlatformWork at officeShift work
- ...infrastructure. Our Orka platform enables developers... ...future. We are a remote-first company with a... ...Storage. As a Senior Technical Support Engineer, you will be the... ...will dig into logs, use AI code tools, write scripts... ...(VDI), enabling secure remote access to macOS...Remote workPlatform
- ...Technical Support Engineer For Clinical Ai Product Line The Technical Support Engineer for Clinical AI product... ...cloud environments and DeepHealth platforms. Design, implement, document, and... ...travel. Working Environment Remote Physical Demands This...Remote workPlatformLocal area
- ...Description Job Description Technical Support Engineer Remote ABOUT THE ROLE: This... ...the HiddenLayer AISec Platform and products. We're looking... ...from adversarial AI attacks. We were founded by AI professionals and security specialists with first-hand...Remote workPlatformHome officeFlexible hours
- ...Technical Support Engineer Join to apply for the Technical Support Engineer... ...HiddenLayer AISec Platform. We’re looking for a... ...from adversarial AI attacks. We were founded... ...AI professionals and security specialists with... ...Ventures. Benefits Fully Remote: We are a completely...Remote workPlatformHome officeFlexible hours
$90k - $130k
...Technical Support Engineer Healthcare is in crisis and the people behind the results... ...where things break Use AI tools to speed up debugging... ...productivity ~ Flexible, remote-first working - including $1... ...Go, PostgreSQL, Google Cloud Platform (Cloud Run, GKE, Cloud...Remote workPlatformWork from homeHome officeVisa sponsorshipFlexible hours$83k - $132k
...About The Role CoreWeave is a cloud platform powering AI workloads with high‑performance... ...infrastructure. As a Bare Metal Support Engineer, you will support, operate, and... ...use cases to provide tailored technical support. Coordinate remote troubleshooting and hardware interventions...Remote workPlatformPermanent employmentTemporary workCasual workWork at officeFlexible hours$90k - $125k
...Technical Support Engineer, US (East Coast) Location: Remote -- US East Coast Type: Full-Time About Ketch Ketch is redefining responsible data use for the AI era. The Ketch Data Permissioning Platform is the new layer of business technology that helps brands collect...Remote workPlatformFull time$75k - $100k
...modernize through shared AI expertise and... ...phase: continuing to support and evolve our established enterprise platform while preparing to launch... ...level, customer‑facing Technical Support Engineer to support customers operating... ...in office, 2 days remote) Employment Type: Full...Remote workPlatformPermanent employmentFull timeWork at officeWork from homeWorldwide2 days per week$80k - $175k
...We're hiring a Technical Support Engineer to help our top customers... ...handling: diagnose platform issues vs user issues... ...reliability, performance, security basics) Excellent... ...in-office or remote? Hercules founding... ...dental Use whatever AI productivity tools you...Remote workPlatformFull timeWork at office- ...About Sweet Security Sweet Security is... ...companies in cloud and AI security, backed... ...combines deep technical expertise with a... ...and hands on Support Engineer to establish and... ...Sweet Security's platform. Document technical... ...grow with us Remote work model Health...Remote workPlatform
$130k - $195k
About the Role We’re hiring a Technical Support Engineer to lead our customer... ...highly technical users, from AI engineers to infrastructure... ...support looks like for modern AI platforms. Key Responsibilities Be... ...oriented. Location Remote, must be in Central or Pacific...Remote workPlatform$84.2k - $125.8k
...Senior Technical Support Engineer, (Pacific Time Zone) Job Category: Client Support... ...Location: US - Arizona - Remote Meet Our Team: We are... ...challenges across Pega platforms Troubleshoot, analyze, and... ...Interest in and exposure to AI-enabled technologies and...Remote workPlatformCasual workWorldwideFlexible hours- ...Technical Support Engineer Remote fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams... ...just possible, but practical: a unified platform where high-performance inference,...Remote workPlatform
$150k - $200k
...Support Engineer You are a technically strong Support Engineer who thrives on becoming deeply embedded in a single... ...representative of Roboflow's platform. You enjoy teaching just as much as... ...home or a co-working space ~$350/mo AI Tools stipend ~$150/mo team lunch...Remote workPlatformLocal areaWork from homeHome office- ...Technical Support Engineer 2 Remote - India At Twilio, we're shaping the future of communications... ...Artificial Intelligence (AI) to help make our hiring... ...' use of the Twilio platform, and help customers get... ...encryption-based Internet security protocol such as SSL, TLS...Remote workPlatformWork at officeLocal areaWorldwideShift work
$85k - $135k
...Technical Support Engineer USA (Remote) About Kalepa: Insurance is a $7T global industry built on professional... ...distribution. Kalepa is building AI that can perform that work. We... ...resolution of issues across Kalepa's AI platform for insurance. You'll be the...Remote workPlatformWork at office- ...Mid-Senior Technical Support Engineer At TRG, we work in a global environment... ...candidate leverages automation and AI-driven thinking to move... ...Stability Tracking: Track platform usage and collaborate... ...internal stakeholders. Security: Knowledge of secure networking...Remote workPlatformWork at officeImmediate startWork from homeFlexible hours
$15.05 - $23.65 per hour
...Technical Support Engineer Since 2003, Entrata has evolved from a... ...into a global leader in AI-driven property... ...in a complex, multi-platform environment. Excellent... ...transparent culture with remote and hybrid work... ...long-term financial security. Wellness initiatives...Remote workPlatformWork experience placementLocal areaWorldwideFlexible hours$130k - $195k
...foundation for agent engineering in the real world, helping... ...to production-ready AI agents that teams can... ...grown to also offer a platform for building, evaluating... ...'re hiring a Senior Technical Support Engineer to lead our... ...oriented Location : Remote Compensation ~...Remote workPlatformWork at officeFlexible hours- ...Technical Support Engineer Dataiku is the Platform for AI Success, the enterprise orchestration layer for building, deploying... ...Support organization is a fully remote team focused on enabling our... ...Dataiku, such as installation, security, and integration with other big...Remote workPlatform
- ...mission is to securely connect the world... ...machines, and AI. Keyfactor is the... .... Behind the platform is a global team... ...Engineer Location: United States; Remote, MST or PST... ...Job Function: Support Employment Type... ...Summary The Technical Support Engineerindependently...Remote workPlatformFull time
- ...Technical Support Engineer Nightfall is the AI-native, unified data loss prevention and insider risk management platform that protects sensitive data across SaaS apps, GenAI tools, email,... ...data. Our agentic platform helps security teams regain their time by putting...Remote workPlatform
- ...Specialist who can combine strong technical knowledge with a customer-... ...and basic troubleshooting to support Video tools. Familiarity with... ...enhancements to ensure platform stickiness. Technical Support... ...ideas into impact, powered by AI and driven by human ingenuity....Remote workPlatformFull timeWorldwide
$99k - $132k
...CoreWeave, the AI Hyperscaler™, acquired... ...end‑to‑end platform to develop, deploy... ...team. What You’ll Do Support is a deep part of... ...write in with highly technical questions, suggestions... ...with the engineering and product team when... ...work environment, remote work may be considered...Remote workPlatformPermanent employmentTemporary workCasual workWork at officeFlexible hoursWeekend work
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