Patient Services Representative

Patient Services Representative

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized.

Schedule: 9am-5:30, Mon-Fri

Job Summary and Qualifications

The Patient Services Representative functions as the receptionist for all clinic services and visitors.

What you will do in this role:

• Completes Registration, appointment calls, inputting charges, and collecting and/or posting patient payments.
• Has general knowledge of HMO/PPO/MC-Plus insurance and government insurance programs.
• Is tactful and courteous in personal contacts and telephone conversations.
• Displays cooperation and courtesy in dealing with patients, visitors, physicians, and all clinic staff.
• Works closely with other clinic personnel for the delivery of quality patient care.
• Accepts responsibility for completing any other tasks as needed or as requested by the Practice Manager.
• CPT coding / ICD coding or review of the appropriateness of, filing and referrals for continued care.

What qualifications you will need:

• High school diploma or equivalent.
• Prefer two years related experience in a medical business office or registration area.
• Should be familiar with medical terminology.
• Experience working in a fast paced environment, knows how to use the phones, customer service or history working in healthcare.
• Basic ICD-9/ICD-10 and CPT 4 and HCPCS knowledge

Benefits

LRHC Rural Health Clinics, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Midwest Health is Kansas Citys largest network and recognized pioneer in healthcare. Our network includes doctors, hospitals, emergency rooms (ERs), urgent care centers, outpatient centers, physician practices, and surgery centers across more than 150 locations. We offer access to a network of board-certified or board-eligible physicians. This includes 2,000+ experts trained in 80+ medical specialties. We are professionals bound together by one missionto deliver exceptional, personalized care. People are our core and at the very heart of our family-centered system of world-class healthcare.

HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

If you find this opportunity compelling, we encourage you to apply for our Patient Services Representative opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.