Xfinity Retail Service Associate

$16.4 per hour

Blueface Ltd

Lansing, MI

# Retail Service AssociateApplylocations: MI - Shelby Township, 14209 Hall Road - Retail XFR1733time type: Full timeposted on: Posted Todaytime left to apply: End Date: September 6, 2026 (30+ days left to apply)job requisition id: R440844Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.**Job Summary**The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile. RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services.**Job Description****Primary Responsibilities — Mobile Focused****Mobile Activations & Customer Education*** Provide a white-glove experience activating new devices or BYOD to the network.* Guide customers through tablet setup and connectivity options.* Support activation and pairing of wearable devices for seamless use.* Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue.* Demonstrate strong understanding and enthusiasm for technology and act as a go-to resource.* Demonstrate basic features and capabilities of devices to increase customer confidence.**Mobile Escalations*** Troubleshoot and resolve complex device or service issues.* Assist customers in securing accounts, replacing lost or stolen devices, and navigating access recovery.* Use advanced tools to manage escalations.**Mobile Support*** Assist customers with transferring contacts, emails, and media.* Provide password resets with appropriate credential verification.* Activate and configure SIM or eSIM for device connectivity.* Perform in-depth diagnostics to identify and resolve issues.* Process returns or exchanges in compliance with company policies.* Assist with warranty claims and replacement processes.* Ensure devices, counters, accessories, and walkways are clean, functioning, and accessible.* On-Demand Delivery, BAPIS & XM Upsell: Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately, ensuring smooth handoff, and identifying opportunities to upsell accessories or add-ons.**Secondary Responsibilities — When No Primary Actions Occur or on Red Floor****Customer Check-In*** Provide hands-on demonstrations of devices and features to enhance value.**Operations*** Support store resets for proper merchandising and operational readiness.* Maintain visual standards and product placement for optimal customer experience.* Inspect back-of-house to ensure clean, secure, and properly placed inventory.**Express Transactions*** Facilitate quick device swaps for customers.* Process equipment returns efficiently while ensuring compliance.**Expectations for All Employees*** Understand and follow the Comcast Operating Principles.* Own the customer experience and promote digital options at every touchpoint.* Be an enthusiastic learner and advocate of Comcast products, services, and digital tools.* Win as a team through collaboration and openness to new ideas.* Participate in the Net Promoter System: huddles, callbacks, and feedback loops.* Drive results and operational excellence.* Foster and support a culture of inclusion.* Do what’s right for customers, teammates, communities, and investors.**Disclaimer**This description outlines the general nature and level of work expected and is not intended to be a comprehensive list of all duties or qualifications.**Skills**Communication, Customer-Focused, Professional Integrity, Resilience, Self Motivation, Teamwork, Workplace Organization**Compensation**Base Pay: $16.40Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.**Education**High School Diploma / GED (Required)**Certifications** (if applicable)**Relevant Work Experience**0-2 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
J-18808-Ljbffr Blueface Ltd

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Xfinity Retail Service Associate in Lansing, MI vacancy

Xfinity Retail Sales Consultant
$8k
...remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share... ...and passion-we'll give you the tools to build a rewarding retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing...
Suggested
Base plus commission
Full time
Work experience placement
Flexible hours
Afternoon shift
Comcast
Lansing, MI
2 days ago
Xfinity Retail Sales Consultant
$8k
...Retail Sales Associate Comcast brings together the best in media and technology. We drive innovation... ..., who bring cutting-edge products and services to life for millions of customers... ...as brand ambassador to promote Comcast/Xfinity products. Providing expert-level understanding...
Suggested
Base plus commission
Full time
Work experience placement
Flexible hours
Afternoon shift
Comcast
Lansing, MI
1 day ago
Xfinity Retail Sales Consultant
Xfinity Retail Sales Consultant Lansing, Michigan FreeWheel
Suggested
FreeWheel
Lansing, MI
5 days ago
Retail Service Specialist
...The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager...
Suggested
Local area
Flexible hours
Shift work
Night shift
O'Reilly Auto Parts
Lansing, MI
4 days ago
Aldi Store Associate - Customer Service/Cashier/Stocker $17-$23/hr
$17 - $23 per hour
ALDI is seeking Customer Service Associates to work as Cashiers and Stockers supporting daily store operations in a fast-paced grocery store environment. Associates are responsible for operating the cash register, assisting customers, stocking shelves, unloading deliveries...
Suggested
Hourly pay
Full time
Shift work
Day shift
Early shift
Aldi Inc.
East Lansing, MI
3 days ago
Retail Associate - Part Time
...Retail Associate – Part Time, Hourly Benefits Family‑friendly hours Flexible schedule Closed on major holidays Employee discount Caring & inclusive culture Supports a great cause! This position is responsible for receiving and processing donated goods and materials at...
Hourly pay
Part time
Flexible hours
Weekend work
Goodwill Industries Of West Michigan Inc
Lansing, MI
1 day ago
Retail Sales Associate
$19.7 - $20.5 per hour
...Job Description Join the LEGO® Brand Retail team as a Sales Associate (Brick Specialist) at Hillsdale Shopping Centre in San Mateo, CA. Provide inspirational guest experiences in an interactive and vibrant store environment. Position is part‑time. Responsibilities Greeting...
Hourly pay
Part time
Worldwide
Night shift
1088 LEGO Brand Retail Inc.
Lansing, MI
3 days ago
[Sales] Account Coordinator
...with customers Updating internal databases with account information Liaise with internal teams to ensure proper pre-and post-sales service Prepare, file, and retrieve sales-related documents such as invoices and PO Status Assisting all sales related work The following...
DHD Consulting
Lansing, MI
2 days ago
Campus Retail Associate (Seasonal)
...Campus Retail Associate You can enhance your success by joining our dynamic team today! As a Campus Retail Associate, you will provide superior customer service to our customers and support store leaders in all facets of retail operations to ensure the store is operating...
Daily paid
Seasonal work
Local area
Flexible hours
Bned
Lansing, MI
4 days ago
Retail Sales Associate - Part Time
...’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and... ...operations, and fostering a positive, knowledgeable retail environment. Join our team as a Retail Sales Associate, where you'll play a key role in delivering WOW!...
Full time
Temporary work
Part time
Local area
Flexible hours
Night shift
Day shift
AutoZone
Lansing, MI
3 days ago
Retail Sales Associate
...complete lifestyle brand.ABOUT THE ROLE:As a Sales Associate, better known as a “Product Specialist,” at... ...comfort are at the core. In this entry-level retail role, you’ll engage with customers, provide exceptional customer service, and contribute to the success of the store....
Local area
Flexible hours
Shift work
Weekend work
Afternoon shift
Skechers USA Retail, LLC
Lansing, MI
3 days ago
Retail Sales Associate - Part-Time
...about feel‑good fashion for real life. We’re committed to our service with style promise and to offering affordable fashion that... ...candidates for future openings. While this posting for a Retail Sales Associate – Part‑Time at our Store 2165‑Mktplce Delta Twnshp‑maurices...
Part time
Flexible hours
Weekend work
Maurices
Lansing, MI
1 day ago
Retail Sales Associate Full Time
...Join to apply for the Retail Sales Associate Full Time role at PetSmart 1 year ago Be among the first 25 applicants Join to apply for the Retail... ...standards. Recommends, informs, and sells merchandise, services and live pets. Administers store owned pet medications as directed...
Weekly pay
Minimum wage
Full time
Work experience placement
Seasonal work
Local area
Immediate start
Weekend work
Afternoon shift
PetSmart
Lansing, MI
5 days ago
Retail Associate (Part Time)
$16 per hour
...Job Title: Retail Associate (Part Time) Location: Lansing, MI Please note this is a part time position starting at 10-15 hours per... ...Republic's Retail Associate helps to provide a quality customer service experience by assisting customers and providing overall...
Hourly pay
Part time
10 hours per week
Flexible hours
Shift work
Cherry Republic
Lansing, MI
2 days ago
Retail Sales Associate
$14 - $14.5 per hour
...global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods,... ...For: You. Possesses excellent customer service skills Able to work a flexible schedule... ...experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement...
Hourly pay
Temporary work
Local area
Home office
Flexible hours
TJX Companies
Lansing, MI
3 days ago
Retail Sales Associate
$15.5 per hour
...complete lifestyle brand. ABOUT THE ROLE As a Sales Associate, better known as a “Product Specialist,” you’... ...comfort are at the core. In this entry‑level retail role, you’ll engage with customers, provide exceptional customer service, and contribute to the success of the store....
Hourly pay
Local area
Flexible hours
Shift work
Weekend work
Afternoon shift
FashionUnited
Lansing, MI
3 days ago
Retail Sales Associate-EASTWOOD TOWNE CENTER
...world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so... ...procedures. Qualifications Thrives in a customer-first based retail environment. Demonstrated sales and customer experience results...
Weekly pay
Daily paid
Temporary work
Part time
Local area
Work from home
Shift work
Weekend work
Afternoon shift
Bath & Body Works
Lansing, MI
4 days ago
Retail Sales Associate
$13.73 per hour
...Retail Sales Associate - The Salvation Army Thrift Store About The Salvation Army The Salvation Army is an international movement and part of... ...Our thrift stores play a vital role in funding our community services and providing affordable shopping options to our neighbors....
Part time
Immediate start
Flexible hours
RadNet
Lansing, MI
3 days ago
Boost Mobile Retail Sales Associate - Ionia, MI
...changing the way people live, work and play. As a Boost Mobile Retail Sales Associate, you are a wireless expert. This means you have the power... ...people you work with by delivering an unmatched customer service experience. Provides a total sales solution to our customers...
Base plus commission
Hourly pay
Full time
Part time
Afternoon shift
DCI - Distribution Partner of Boost Mobile
Lansing, MI
3 days ago
Retail Sales Associate
...career, not a job. Responsibilities Provide excellent customer service to customers visiting the store, including greeting, answering... ...new business by promoting the brand inside and outside the store/retail location. Assist with all functions within a retail store in...
Full time
Flexible hours
Shift work
WILD BILLS TOBACCO STAFFING LLC
Lansing, MI
1 day ago
Retail Sales Associate - Part Time
$13.73 per hour
...exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Retail Sales Associate! Are you an outgoing, upbeat, people-person... ...in our mission to provide world class service to our customers. You'll be responsible for...
Hourly pay
Part time
Flexible hours
Night shift
Burlington
Lansing, MI
5 days ago
Part-Time Retail Sales Associate
$13.75 per hour
...role, you will deliver excellent customer service in point of sale and customer services... ...change orders, replenish supplies) All associate roles at Kohl's are responsible for:... ...communication and interpersonal skills No retail experience required Must be 16 years...
Part time
Flexible hours
Shift work
Night shift
Kohl's
Lansing, MI
3 days ago
Seasonal Retail Associate
...Seasonal Retail Associate page is loaded## Seasonal Retail Associatelocations: Bellaire, Michigantime type: Part timeposted on: Posted Todayjob requisition id: R83980**Watch this** **to learn more about Cashiering at SpartanNash!**As a member of the C&S Wholesale Grocers...
Part time
Summer work
Seasonal work
Immediate start
Visa sponsorship
Work visa
Family Fare
Lansing, MI
3 days ago
Retail Sales Associate
$17.58 - $24 per hour
...customers a positive shopping experience. Acting as an expert and consultant on a broad range of home furnishing solutions, products and services to inspire and inform customers. Guiding customers toward top-selling and prioritized products. Assembling display products for...
Local area
IKEA
Lansing, MI
2 days ago
Retail Sales Associate
...My Wireless Retail Sales Associate My Wireless / Authorized AT&T Retailer My Wireless, an AT&T Authorized National Retailer , is currently... ...technology solutions from a variety of AT&T products and services offered by My Wireless. Why Join My Wireless as a Retail...
Local area
Flexible hours
Afternoon shift
My Wireless
Lansing, MI
3 days ago
Retail Backroom Associate
...TJX - - Responsibilities: Provide excellent customer service and uphold customer experience principles; Accurately ring purchases and returns and handle cash; Process and prepare merchandise for sales floor; Maintain cleanliness and organization of store and recover operations...
TJX
Lansing, MI
2 days ago
Retail Sales Associate-EASTWOOD TOWNE CENTER
...are at the center of everything we do. We believe great associate experiences create great consumer experiences. When our... ...procedures. Qualifications Thrives in a customer-first based retail environment. Demonstrated sales and customer experience...
Weekly pay
Daily paid
Temporary work
Part time
Local area
Shift work
Weekend work
Afternoon shift
Bath & Body Works
Lansing, MI
4 days ago
Retail Sales Associate
$16 - $21 per hour
...#VTeamLife. What You'll Be Doing... As a full-time Verizon Retail Sales Associate, you'll have the opportunity to grow your career with a... ...for cutting-edge technology, and exceptional customer service to expand the Verizon network. # Learn and uncover customers...
Hourly pay
Full time
Temporary work
Work experience placement
Summer work
Immediate start
Shift work
Weekend work
Afternoon shift
Verizon
Lansing, MI
3 days ago
Wireless Retail Sales Associate
...empowering women and fostering social change. We’re innovating retail sales— join us and experience the OSL difference! Our Commitment... .... What You Can Expect Day-to-Day Deliver a five-star customer service, finding the perfect solutions for every customer Process new activations...
Full time
Start working today
Flexible hours
OSL Retail Services
Lansing, MI
1 day ago
Retail Sales Associate Part Time
...Retail Sales Associate - Part-time We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative... ...Tailored Brands store. What You Bring: • Customer service - or as we call it - culture of customer-obsession by being...
Hourly pay
Part time
Immediate start
Flexible hours
Shift work
Tailored Brands Inc
Lansing, MI
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Xfinity Retail Service Associate. Be the first to apply!