Front Desk Administrative Assistant

Front Desk Administrative Assistant

Farha Roofing, LLC is seeking a rockstar Front Desk Administrative Assistant who thrives in a challenging, fast-paced, and deadline-driven environment. The ideal candidate will be a self-starter with strong organizational skills and the ability to multitask efficiently. As the first point of contact for customers, both in-person and over the phone, this person must be professional, proactive, and detail-oriented while also handling administrative duties such as data entry, reporting, and posting payments.

This is an exciting opportunity to work in a dynamic environment within the roofing industry, where no two days are the same!

Key Responsibilities:

• Greet and assist clients, customers, and visitors in a friendly and professional manner.
• Answer and route incoming phone calls to appropriate staff members.
• Manage incoming and outgoing mail, emails, and other correspondence.
• Input and maintain accurate data in company databases and spreadsheets (e.g., customer information, job orders, schedules).
• Assist with scheduling appointments, meetings, and service calls for roofing inspections or projects.
• Organize and maintain files, records, and other office documents.
• Assist with general administrative duties as needed (e.g., scanning, photocopying, filing).
• Communicate with customers and vendors regarding project updates or inquiries.
• Ensure the reception area and office are tidy and presentable at all times.

Qualifications:

• High School Diploma or GED required.
• Previous experience in a receptionist or administrative role required.
• Must be highly organized, detail-oriented, and able to juggle multiple priorities.
• Strong typing and data entry skills with a keen attention to detail.
• Proficiency in Google Suite and QuickBooks.
• Excellent verbal and written communication skills.
• Ability to multitask and manage time effectively in a fast-paced, high-pressure environment.
• Friendly, positive attitude with a customer service mindset.
• Knowledge or experience in the roofing or construction industry is a plus, but not required.
• Pre-employment drug screening.

Compensation & Benefits:

• Competitive hourly wage based on experience.
• Health and dental insurance options.
• Paid time off and holidays.
• Opportunities for career growth within the company.

If you're looking for a fast-moving, high-energy role where you can make an impact every day, we want to hear from you!