Regional Vice President of Operations

Regional Vice President of Operations

HHM Hotels is a leading management company with a diverse nationwide portfolio spanning luxury, lifestyle, full service, and select service. We are focused on operational excellence, strong partnerships, and performance.

The Regional Vice President of Operations oversees a portfolio of hotels within HHM's West Coast region, driving revenue growth, elevating guest and associate engagement, and ensuring operational consistency. This leader partners closely with general managers and property teams to strengthen hotel performance, build relationships with owners and brand partners, and achieve best-in-class results.

Your Growth Path

Senior Vice President of Operations - Executive Vice President of Operations

Your Focus

• Partner with above property and regional revenue and sales and marketing leaders to ensure maximization of revenues and profits, adherence to internal controls, optimization of productivity and a coordination of efforts towards achieving overall objectives.
• Assist and direct property leadership in revenue growth, market share performance and sales initiatives in coordination with the corporate support team to achieve positive outcomes.
• Communicate strategic plans and periodic financial results to senior leaders, owners and other stakeholders in a clear and concise manner.
• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards consistent with HHM Hotels core values.
• Monitor the Capital Improvement process for the Portfolio and communicate to ownership the Capital Budget plan and any Emergency Capital.
• Supervise development of and revision to hotels' business plans and annual budgets.
• Review and analyze financial reports, annual and monthly forecasts.
• Provide leadership and mentorship consistent with HHM Hotels' Core Values in the areas of setting goals, recognizing achievement and developing other leaders.
• Act as the liaison with the owners of the properties by establishing and maintaining effective relationships.
• Travel to attend corporate meetings, sales trips and serve on committees.
• Monitor quality assurance scores and/or guest feedback and communicate to and train general managers and associates accordingly.
• Practice safe work habits.
• Perform other duties as requested by management.

Your Background and Skills

• Progressive hospitality operations experience with a hotel management company, including leadership of multiple properties at the regional or above-property level.
• Background overseeing hotel portfolios with full-service, resort, lifestyle, and luxury hotels.
• Experience working across multiple brand families, including independent hotels.
• Strong relationship-building skills with hotel owners, brand partners, and property leadership teams.
• Bachelor's degree preferred.

HHM Benefits and Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

Work Environment and Context

• Frequent travel required.
• Work extended hours and be readily available to hotel and other leaders as needed.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It