" Salesforce Release Manager"

Salesforce Release ManagerSalesforce Release Manager supports and coordinates the release process across multiple Salesforce orgs. The Manager helps ensure that releases are delivered on time, within scope, and of high quality. The Manager collaborates with cross-functional teams, including development, QA, and business stakeholders, to facilitate smooth and efficient release cycles across weekly, 3-week, and project-based releases. They assist with back-promoting changes across lower-level orgs to help keep all environments in sync. The resource reports to the Sr. Salesforce Technical Architect.ResponsibilitiesDevelop solutions using Salesforce platformBuild and run custom demonstrations and deliver Proof of Concepts (POC) using SalesforceEnsure the Salesforce.com technical design aligns to overall enterprise architecture and scales wellDevelop and author technical business solutions, product presentations, and demonstrationsWork in cross-functional teams with a solution-focused mindset.Adherence to AccelerEd DevOps and change management process, including Attendance at daily scrum meetings.Documentation of processes, errors, and changes.Evaluation and installation of new Salesforce releases, including training and support.Maintenance of Service Cloud, including case management and omni-channel.Management of Salesforce roles, profiles, sharing rules, advanced flows, and groups.Development of Advanced Flow based automation including Screen flows, Auto launched Flows, and Omni-Channel flows.Optimization of Salesforce systems and products.Performance of database maintenance tasks and diagnostic tests.Workforce planning management and direction provided by the AccelerEd team.The Sr. Salesforce resources routine eight (8) hour work schedule shall accommodate AccelerEd's normal business operating hours of 8:00 am to 6:00 pm ETParticipation in 15-day AccelerEd Sprints with 2 days for planning, retrospective, and buffer time, and 13 working days to complete tasks.Complete 2 points per day per developer during sprints to track progress.Requirements Education & ExperienceBachelor's degree in Computer Science, Information Technology, or related field (preferred)3–5 years of experience in Salesforce release management, ideally across multiple Salesforce orgs3–5 years of experience as a Salesforce Administrator or DeveloperHands-on experience with CI/CD pipeline management, preferably with Copado or similar toolsPractical experience with Salesforce deployments (change sets, ANT migration, Salesforce DX)Familiarity with SDLC and Agile methodologies (sprints, scrums, backlog management)Solid understanding of Salesforce best practices and functionalityRequired QualificationsSalesforce Certified AdministratorCopado Fundamentals I certification (Fundamentals II preferred)Preferred QualificationsSalesforce Platform App Builder or Developer certificationExperience with project management tools (e.g., Jira, Trello, ADO)Strong troubleshooting and problem-solving skills during release cyclesKnowledge, Skills & AbilitiesWorking knowledge of Salesforce architecture (sandboxes, production, metadata management)Experience with release automation and version control (Copado, Git, Jenkins, Bitbucket, SFDX)Ability to manage competing priorities and deadlines with attention to detailStrong collaboration and communication skills for cross-functional teamworkProactive, organized, and committed to continuous improvement in release