Chief Medical Officer

JOB SUMMARY

The Chief Medical Officer (CMO) is part of CCH’s Executive team reporting directly to the Chief Executive Officer (CEO). Provides current and future clinical focus and direction to CCH operations through strategic planning, medical management, policy development and adherence, provider engagement, and clinical oversight and quality improvement. Collaborates and coordinates with the Medical Staff to develop, implement, evaluate, and modify programs that monitor and evaluate the performance of providers, service lines, and CCH as a whole in compliance with applicable regulatory guidelines, accepted standards of care, and good order and efficient healthcare delivery.

The CMO functions at an executive level in an active leadership role within CCH’s Executive team. Advises the hospital’s governing body, the CEO, medical staff, the Executive team, and various hospital leaders on matters impacting patient care and clinical oversight functions. Evaluates developments and innovations in medical care helping modify service line scopes of service or required provider scopes of practice to incorporate such changes in clinical practices and procedures. Defines strategic organizational medical plans to include clinical goal setting, appropriate metrics for monitoring progress and measurements of success, and formulating and modifying plans to maximize patient outcomes. With Executive team, optimizes organizational structure, policies, processes, and procedures of consideration of proper clinical and provider implications. Organizes, evaluates, and modifies clinical direction within the hospital’s service lines to include designating, directing, and evaluating specific clinical leaders. Represents provider interests to the Administration and Administration interests to providers. Provides specific administrative leadership to the governing body’s Physician Recruiting and Retention and Joint Conference Committees. Provides specific administrative leadership to the Medical Staff and Administration’s jointly chaired Surgical Executive Committee. Operationally leads, directs, and is responsible for the Department of Anesthesia. Performs other duties as assigned by the CEO.

ESSENTIAL FUNCTIONS

Responsible for organizational oversight, direction, and evaluation of the Medical Staff through Board approved policies.

• Systematically ensures the highest standards in patient care are maintained by the organization.
• Awareness, Executive Team Involvement, and Strategic Planning
• Reports to the CEO and provides liaison between administration and medical staff.
• Attends CCH Executive and governing body meetings and functions.
• Keeps abreast of the changes in healthcare oversight regulations and safety standards and ensures organizational compliance with healthcare regulations and safety standards.
• Keeps informed on advancements in the broad field of clinical medicine and healthcare management and provides organizational strategic guidance to all service lines based on these advances.
• Determines the clinical aspects relevant to the overall CCH strategic plan.
• Promotes sound fiscal performance by reviewing financial statistics, advocating for the most efficient clinical staffing models, and assisting practice managers in effective budgeting for provider services.
• Participates with practice management and administration in planning for adequate facilities, equipment, and supplies as it affects the performance of clinical care.
• In collaboration with the governing body’s Physician Recruiting and Retention Committee chairman, updates the CCHD Physician Recruiting Program policy, determines recruiting goals and objectives, sets meeting agendas, and ensures follow up actions flow to completion.
• Recruiting and Retention
• Assesses current and future clinical needs and market forces in determining and anticipating the organization’s service line provider requirements.
• Recruits, interviews, negotiates with, and hires providers capable of meeting the service line needs of the organization.
• Responsible for direction and output of the Provider Recruiting and Retention Office.
• Medical Staff
• Provides encouragement, counsel, and liaison to the Chief of Staff, Department Chairs, Section Chiefs, and individual members of the Medical Staff.
• Assists the Medical Staff in aligning its goals and actions with CCH mission, vision, and strategic goals.
• Attends Medical Staff meetings.
• Works closely with the Medical Staff to ensure individual provider competency and professionalism through:
• Efficient administration and operational support in the initial credential verification, privileging, and performance evaluation process.
• Timely and effective evaluation of provider ongoing clinical duties to through the periodic performance evaluation process.
• Assistance in implementing plans of action should corrective processes be required.
• Timely and clinically accurate medical recordkeeping practices.
• Appropriate provider assignments, meetings, and output efficacy of various approved and mandated committees designated by the governing body and Medical Staff bylaws.
• In collaboration with the governing body’s Joint Conference Committee chairman sets meeting agendas and ensures follow up actions flow to completion.
• Responsible for direction and output of the Medical Staff Services Office.
• Medical Direction
• Fosters a professional practice environment, facilitating interdisciplinary processes, evidence-based practice, and management and staff engagement.
• Facilitates solutions to impasses in patient treatment plans that cross service lines or require unique extradepartmental cooperation.
• Ensures proper institutional direction and clinical oversight through effective functioning of various required administrative-clinical committees outside of Medical Staff involvement.
• Provides professional counseling, guidance, and mentoring to providers through direct interactions and the hierarchical medical direction system of medical directors and lead physicians.
• Implements ongoing leadership development to provide a cadre of highly engaged competent, and qualified medical leaders.
• Provides leadership and direction to improve organizational culture.
• Maintains open communication.
• Promotes an environment of open collaboration with Medical Staff and hospital departments.
• Advocates for the patient, nursing, or medical staff as appropriate, utilizing the constructive problem-solving process to facilitate resolution.
• In collaboration with Medical Staff leadership and Administration ensures that professional and cultural initiatives are implemented, and goals achieved.
• Holds providers accountable to meet minimum productivity thresholds.
• Sets and motivates providers to attain productivity goals.
• Quality and Risk Management
• Advises on the medicolegal aspects of organizational risk management.
• Identifies areas of quality improvement in hospital-wide patient care.
• Develops, directs, and monitors quality initiatives and patient care activities ensuring that services are in accordance with accepted medical standards of care and federal, state, and local regulatory requirements.
• Oversees the investigation of complaints of staff, physicians, patients and/or families regarding patient care.
• With Medical Staff, holds providers accountable to meet minimum quality thresholds.
• With Medical Staff, sets and motivates providers to attain quality goals.
• Responsible for direction and output of Quality and Risk Management Office.
• Performs administrative duties.
• Manages allocated budgets.
• Provides a weekly report on activities to the Chief Executive Officer.
• Performs administrator on call responsibilities as assigned.
• Complies with the hospital’s Corporate Compliance Program including, but not limited to, the Code of Conduct, laws and regulations, and hospital policies and procedures.
• Must be free from governmental sanctions involving health care and/or financial practices.
• Other duties as assigned. This list is non-exhaustive.

JOB QUALIFICATIONS

1. Education, Training, Experience:

• Education: Graduate of an accredited School of Medicine. Master’s in Health Administration (MHA) or Business Administration (MBA) preferred.
• Licensure: Current Wyoming license to practice medicine.
• Certifications required: See Cardiopulmonary Resuscitation Certification Policy and Certifications/Education Requirements Policy.
• Experience: Minimum 10 years of clinical experience.

1. Knowledge, Skills, and Abilities:

• The ability to maintain continuing education requirements and all certifications and licenses as required (e.g. Board Certification, Continuing Medical Education, ATLS, ALS/ACLS, PALS, BLS) to maintain professional license strictly adhering to the ethical code of CMO specialty.
• Strong knowledge of medical operations.
• Excellent interpersonal skills in dealing with patients, family, staff, hospital management, the board of directors and external stakeholders and communicating sensitive business matters to individuals who have varying levels of comprehension.
• Able to consistently communicate positively under stress.
• Demonstrated ability to develop and support teamwork.
• Able to prioritize multiple details simultaneously and trouble-shoot problems.
• Ability to problem-solve, act decisively, and take effective action with employees, hospital management, vendors, the public, the board of directors, and other external stakeholders.
• Computer knowledge including ability to operate, type clearly, and operate software applications.
• Analytical, reasoning, and interpretive skills with a high level of mental concentration and memory.
• Must demonstrate and maintain current knowledge, medical skill, and ability to apply medical decision making appropriate to patient care in the CMO’s medical specialty.