Crew Chief

Job Title: Crew Chief Location: 900 W. 5th Ave Columbus, OH 43212 Compensation: $15.76 - $16.76 per hour Worker Type: Employee Time Type: Full time Job Description Embark on a rewarding career journey with us today as Crew Chief! Benefits 401K plan w/ company match Biweekly Bonus Incentives Career advancement opportunities DailyPay No need to pay for tools Employee Discount Employee Referral Bonuses Fleet Referral Bonuses Medical/dental/vision insurance benefits PerkSpot Platform provides access to special employee discounts on a variety of products including travel, electronics, concerts, etc. PTO after 180 days Spot bonuses through internal rewards program Uniforms paid for and laundered Gear Up for Your Role As a Crew Chief, you are an important part of our management team, focused on giving top‑notch service to customers. You’ll team up with the General Manager to guide the crew, keep the center running smoothly, and boost sales. Crew Chiefs receive training for different jobs and may advance within the company. Join us to gain leadership experience and opportunities to grow your skills and career. If you want more than just a job, grab this opportunity now and start your career journey with Team Car Care! How You Will Drive Success Work directly with the General Manager (GM) to grow guest count and improve revenue through core sales mix, MultiCare, and Core Plus. Coach and execute excellent customer service while creating an exceptional guest experience. Set a positive example as a leader and build team engagement and efficiency. Develop teammates through internal training and ongoing guidance, coaching, and direction. Ensure quality control measures and processes are followed consistently. Carry out duties and projects such as inventory, cash handling, guest issues, and collaborate with the District Manager (DM) on critical initiatives. Assist the GM with budgeting, sales forecasts, financial performance, and expense controls. Provide clear and detailed direction to the team consistently. Keep the service center clean, safe, and presentable per the Guide to Excellence (GTE). Mentor automotive technicians and CSAs. Perform opening and closing duties when the GM is off. Build and maintain an engaged workforce that matches customer volume and business needs. Lead daily team huddles and store meetings, setting direction for business goals. Manage inventory and product orders that meet business needs. Hold team members accountable to all safety and productivity rules and regulations. Assist guests with questions and needs in person, electronically, or by phone. Under the Hood – What You’ll Need One to three years of retail management experience; professional automotive experience not required. Exceptional oral and written communication skills. Proven leadership ability to inspire and motivate diverse groups. Sound business sense and comprehensive understanding of the retail industry. Capability to analyze, comprehend, and recommend financial objectives that increase sales and service results. Positive, helpful attitude and professional conduct and appearance at all times. Energy and enthusiasm for a fast‑paced, flexible, high‑performance retail environment. "Guest First" mindset. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Physical ability to stand on hard surfaces like concrete or metal and to lift up to 50 pounds. Adaptability to hot and cold temperatures, loud noises, and exhaust fumes. Minimum age 18 and legal authorization to work in the U.S. without sponsorship. Equal Employment Opportunity We're proud to be an equal‑opportunity employer – celebrating differences in race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status. We build an inclusive environment that encourages authenticity and a sense of belonging. Build your future with a Jiffy Lube® career. #J-18808-Ljbffr 107 Team Car Care East, LLC (US)