Applications Engineer

Position Type: Full Time, Salaried, Exempt, IC3 - 4

• Serve as the technical lead alongside BD/sales once opportunities are qualified, leading secondary, deep-dive, and ongoing technical validation calls through award.
• Engage customers directly to develop a thorough understanding of their technical, operational, and mission requirements.
• Shape customer-specific solutions and product configurations that can be quoted and define the technical scope behind each opportunity.
• Provide technical advisement to the BD/sales team and to customers throughout the pursuit and capture process.
• Contribute technical content to proposals, RFI and RFP responses, and statements of work.
• Serve as the primary technical buffer and filter between sales pursuits and the core engineering team, triaging client technical questions, resolving inquiries independently where possible, and structuring/curating only high-impact engineering escalations.
• Perform other duties and projects as assigned.

• Perform customer-specific product demonstrations that show how a product meets customer requirements.
• Manage loaner and evaluation equipment and guide customers through the evaluation period to a successful technical outcome.
• Provide product and solution training to both the sales team and customers.
• Willingness and ability to cross-train team members on specialized skills to improve overall team effectiveness.

• Support product-to-program integration in conjunction with the BD/sales, engineering, and support teams.
• Participate in implementation and integration activity as needed to bring a sold solution into operation.
• Play an integral part in new product designs and existing product enhancements by providing structured field and customer feedback to engineering.
• Ensure compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices.
• Performs other related duties as assigned.

• Working understanding of avionics hardware protocols, RF/transponder systems, and software platforms/APIs (Command & Control, cloud-based situational awareness platforms).
• Consultative approach to customer engagement, with the ability to uncover requirements and shape them into a viable solution.
• Proven experience demonstrating products and training others on their use and integration.
• Excellent verbal and written communication skills, with the ability to interact effectively with customers, vendors, and internal teams.
• Demonstrated capability to articulate complex technical concepts to non-technical stakeholders and run technical scoping calls independently.
• Ability to work independently from a home office and manage multiple customer engagements simultaneously.
• Problem-solving mindset with a proactive approach to addressing customer needs.
• Excellent time management skills with a proven ability to meet deadlines.
• Willingness to travel as needed for customer engagements, product demonstrations, and evaluations. During peak short duration program times, travel requirements may increase.
• Ability to pass background checks in order to obtain security clearance for access to customer facilities and sensitive information.
• Proficiency with the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Visio, and Access).

• Bachelor’s degree in Computer Science, Management Information Systems, Engineering, or a related field.
• 7+ years of experience in engineering, applications engineering, systems engineering, technical support, field engineering, or similar technical role.
• Experience in aviation, air traffic control, flight test, UAS, or telecommunications environments.
• Experience with UAS architectures, avionics integration, RF communications/datalinks, or C2/surveillance software platforms.
• FAA Part 61 Pilot Certificate is a plus.
• FAA Part 107 Remote Pilot Certificate is a plus.
• Active security clearance, or the ability to obtain one, is a plus.

• Ability to lift and carry up to 50 lbs. of demonstration and test equipment.
• Comfortable working in field environments, including flight line, hangar, laboratory, and outdoor customer sites.
• Prolonged periods of standing, kneeling, or working in confined spaces as needed to support installation, integration, and demonstration activity.
• Prolonged periods sitting at a desk and working on a computer.