Customer Service & Office Support Specialist

Job Description

Job Description

Benefits:

• Dental insurance
• Health insurance
• Training & development

Job Description

InterAction24 is partnering with a growing company in Hollywood, FL to hire a Customer Service & Office Support Specialist for a full-time, direct hire opportunity.

This is a stable, long-term role within a small, fast-paced office environment. The ideal candidate is detail-oriented, reliable, and comfortable handling a mix of customer service, data entry, and administrative responsibilities.

If you're someone who enjoys structure, consistency, and being part of a tight-knit team — this is a great opportunity.

Key Responsibilities

• Handle inbound customer inquiries via phone and email (orders, shipments, product availability) 
• Enter and process customer orders, purchase orders, and inventory data accurately 
• Resolve customer issues and follow up to ensure completion 
• Maintain organized customer and vendor records 
• Support the sales team with order tracking and communication 
• Draft professional emails and internal correspondence 
• Assist with general office duties (filing, scheduling, documentation) 

Requirements

• Bilingual (English / Spanish) required
• 2+ years of experience in customer service, data entry, or office support 
• Proficiency in Microsoft Office (Excel, Word, Outlook) 
• Strong attention to detail and accuracy 
• Comfortable speaking with customers (phone interaction ~20–30% of role) 
• Strong written and verbal communication skills 
• Reliable and professional with a strong work ethic 

Preferred (Nice to Have)

• Experience in wholesale, distribution, or logistics environments 
• Experience working in a small office setting 

Why Join

• Full-time, stable position (not contract) 
• Benefits included 
• Consistent Monday–Friday schedule 
• Opportunity to grow within the company 

Apply Today

If you’re looking for a stable role where you can contribute and grow, we’d love to hear from you.