Full Time Medical Office Patient Coordinator

Job Description

Job Description

Oregon Foot Clinic

Our physicians and staff work together with patients to create uncompromising excellence in podiatric care. To fulfill this mission, we are dedicated to:

Earning the trust and respect of patients, professionals and community.
Ensure a compassionate and professional environment.
Exceed your expectations.
Listening to those we are privileged to serve.
Strive for continuous improvement at all levels.

FRONT OFFICE RESPONSIBILITIES

40 HOURS: Full Time: Monday through Friday 8:00 am - 5 pm

POSITION SUMMARY:

The Medical Receptionist is responsible for handling the patient flow at the front desk. This includes answering incoming calls, directing calls to appropriate staff, greeting and checking in all patients for office appointments, including paperwork for patients to fill out, scanning insurance cards, entering all demographic information into the electronic health record, entering and calling on referrals for office visits into EMR, and working closely with physicians and staff.

DUTIES AND RESPONSIBILITIES

∙ Greets and directs patients within the practice. Represents the organization and the practice in a positive and professional manner.

∙ Obtains patient demographic and verifies insurance information at each visit. Scans pertinent patient information into EMR.

∙ Answers telephones, takes messages and troubleshoots patient calls.

∙ Provides caller with information such as company address, directions to the company location, company fax numbers, company website, and other related information. ∙ Collects copays from patients and posts payments.

∙ Tallies up copays for the day, prints out the schedule and matches up copays with patient information.

∙ Responsible for making, rescheduling and confirming appointments.

∙ Obtains prior authorizations.

∙ Rooms patient on occasion if MA is not available.

∙ Coordinates with Practice Manager to resolve issues related to facilities management, computers, and other office equipment.

∙ Receives, sorts and faxes incoming reports and distributes to appropriate staff. ∙ Assists in the ordering, receiving, and stocking of office supplies.

∙ Assists with other related clerical duties such as photocopying, faxing, scanning, collating and mailing.

∙ Check office for cleanliness, front foyer and bathroom check twice a day, front office area, and assist with patient room clean up

∙ Other duties as assigned.

EDUCATION & EXPERIENCE

∙ Minimum of a High School diploma; Associates Degree preferred. ∙ One to three years relevant experience preferred.

∙ Medical and EMR experience preferred.

QUALIFICATIONS & REQUIREMENTS

∙ Strong customer service and organizational skills.

∙ Ability to multi-task.

∙ Strong verbal and written communication skills.

∙ Ability to be flexible and organized.

∙ Ability to work independently on assigned tasks as well as accept direction on given assignments.

∙ Able to work collectively with administration and staff.

∙ $21-$25 hour pay range

Full Time BENEFITS:
∙ FTE: PTO, Sick, Wellness Day

∙ Retirement

∙ Holidays Paid

∙ Company paid Health Benefits: medical/vision/dental

∙ Professional Development reimbursement

Company Description

About us
At Oregon Foot Clinic Our mission is to Blaze New TRAILS...
Our physicians and staff work together with patients to create uncompromising excellence in podiatric care. To fulfill this mission, we are dedicated to:

Trust – Earn the trust of our patients, professionals and community.
Respect – Ensure respect of our patients in a compassionate and professional environment.
Achieve Results – We want to exceed your expectations.
Improvement – Strive for continuous improvement at all levels.
Listening – Have open and compassionate conversations with those we are privileged to serve.
Support and Safety – Stay up-to-date on the best practices for the health of patients and staff.

It is the responsibility of all medical personnel to maintain all licenses and certifications that correspond to their individual jobs, (for example; Physician license, CPR, nursing, x-ray, etc.).

Company Description

About us\rAt Oregon Foot Clinic Our mission is to Blaze New TRAILS...\rOur physicians and staff work together with patients to create uncompromising excellence in podiatric care. To fulfill this mission, we are dedicated to:\r\rTrust – Earn the trust of our patients, professionals and community.\rRespect – Ensure respect of our patients in a compassionate and professional environment.\rAchieve Results – We want to exceed your expectations.\rImprovement – Strive for continuous improvement at all levels.\rListening – Have open and compassionate conversations with those we are privileged to serve.\rSupport and Safety – Stay up-to-date on the best practices for the health of patients and staff.\r\rIt is the responsibility of all medical personnel to maintain all licenses and certifications that correspond to their individual jobs, (for example; Physician license, CPR, nursing, x-ray, etc.).