IT Support Technician (3 PM to 1 AM)

TECEZE

Erlanger, KY

Position: IT Support Technician

Location: 660 Erlanger Rd, Erlanger, KY 41018

Schedule: Monday–Saturday, 3 PM to 1 AM

Occasional Sundays: May be required

Compensation: $4500/month on W2

Contract Duration: 4 months and extendable.

Key Responsibilities & Skills

Provide desktop and end-user technical support
Troubleshoot LAN, WLAN, DHCP, VLAN, and Wi-Fi issues
Basic experience with Microsoft Intune / Autopilot
Troubleshoot and maintain PCs, workstations, monitors, keyboards, and printers
Experience with Zebra and HP printers
Configure and maintain RF scanners
Handle equipment RMA requests
Troubleshoot hardware and software issues and escalate when needed
Support IT equipment in a highly automated warehouse environment
Deliver strong customer service and technical problem-solving
Ability to lift up to 50 lbs

Nice to Have

IT/technical support experience in a warehouse environment
Zebra printer experience
Knowledge of Manhattan WMS or other Warehouse Management Systems
Experience with SOTI MDM

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Vacancy posted 4 days ago

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