IT Business Analyst - CC

Job Title: IT Business Analyst



Location: Indianapolis, IN



Type: Contract



Compensation: $59.70 - $70.23



Work Model: Onsite

Responsibilities

• Execute and Maintain Dispensing & Operational Data
  Support recreation, validation, and maintenance of operational metrics from platform usage and pharmacy fulfillment data to improve automation, accuracy, and quality
  Ensure data availability, quality, and compliance across dispensing data workstreams

• Monitor and Report Performance Metrics
  Create and Deploy operational dashboards for consumption within the Covered Entity
  Track and report performance metrics to inform stakeholders; ensure timely, accurate updates to reporting tools
  Contribute to consolidated, cross-source dispensing/reporting views supporting filtering, grouping, and finance reporting needs

• Deliver Actionable Insights and Operational Support
  Conduct analyses using SQL and Excel to measure operational performance and surface trends or opportunities
  Translate data into clear, actionable insights for internal stakeholders
  Support issue resolution through data-driven problem-solving and cross-functional collaboration, including urgent operational challenges
  Contribute to KPI and data-strategy documentation

• Data Governance & Compliance
  Handle PHI and other sensitive data strictly per HIPAA, covered-entity policies, and established data-governance guidance
  Respect manufacturer vs. covered-entity data-separation requirements, particularly around partner-level and patient-level data

Requirements

• Strong analytical, communication, and execution skills in a data-driven environment
• Experience with SQL, Excel, and operational data analysis
• Knowledge of data governance, compliance standards including HIPAA
• Demonstrated ability to work in a fast-paced, ambiguous environment
• Ability to support project execution related to pharmacy dispensing and operational metrics

System One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#LI-Ref:DH-11 #861-Cincinnati-S1