Supervisor-Retail Operations

Supervisor-Retail Operations

The Supervisor-Retail Operations manages the day-to-day activities of the employee store sales staff and fulfillment team. Responsible for setting daily goals and priorities aligning with leadership and communicating to store team. Assists in training new associates. Oversees and participates in the execution of tasks required to deliver excellent customer service, maintain store standards, transact sales and fulfill web orders. Helps maintain inventory levels, merchandise selection, processing, and pricing. Assists with fulfillment of network and interdepartmental merchandise needs. Audits the store website and participates in its maintenance and improvement. Supports a schedule of promotional and marketing events. Assists with the planning, ordering, packing, shipping, and execution of offsite events. Fosters an engaged, interdependent team atmosphere, offers coaching and encourages opportunities for independent growth.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Bachelor's degree in Merchandising or Business
• 5+ years retail experience with increasing responsibility and supervisory experience
• Equivalent combination of education and experience to the above.
• Excellent written and verbal communication skills
• Expertise with Microsoft Office Suite
• Capable to work as part of a team and individually.
• Adapts easily to shifting priorities.
• Ability to effectively manage stress, including competing work demands and multiple projects at the same time.
• Strong organizational skills and capacity to multitask.
• Overnight travel and weekend work will be required.
• Good driving record and use of own car, with mileage reimbursement, is necessary.
• Knowledge of general aviation is a plus.

To perform the job successfully, an individual should demonstrate the following competencies:

• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Directs Work: Providing direction, delegating and removing obstacles to get work done.
• Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.
• Situational Adaptability: Adapting approach and demeanor in real time to match shifting demands of different situations

Cirrus provides a range of exciting benefits, including:

• 401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting after one year of employment.
• Employer-Paid Coverages: Group term life, short- and long-term disability insurance.
• Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options.
• Free Health Tracking: With rewards for meeting health goals.
• Generous PTO: 120 hours accrued within the first year.
• Employee Referral Bonus: For referring talented candidates.
• Career Development: Tuition reimbursement and professional growth opportunities.
• Exclusive Discounts: Access to partner and marketplace discounts.
• Community & Engagement: Company and employee clubs at various locations.

These benefits are designed to support your well-being, growth, and enjoyment at Cirrus!

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.

Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.