Behaviorial Health Clinical Supervisor

Job Description

Job Description

The Clinical Supervisor leads a multi-disciplinary team in providing person-centered and trauma-informed care to clients with dual diagnosis in a residential setting. The Clinical Supervisor oversees a multi-disciplinary team that provides comprehensive assessments, individual treatment plans, group and individual counseling, crisis intervention, case management, accessing appropriate and affordable housing, and life skills. The Clinical Supervisor is responsible for supervising case managers, peer support, CAC-AD, CSC-AD and ADT Trainee. This classification can provide clinical supervision to CAC-AD, CSC-AD and ADT Trainee and can provide supervision to licensed staff. This position has access to mental health billing and service records.

Minimum qualifications:

• Must be registered as Licensed Clinical Social Worker (LCSW) OR Licensed Professional Counselor (LPC) OR Licensed Marriage and Family Therapist (LMFT).
• CADC II or above required.
• 2 years of post-graduate experience in mental health or behavioral health required.
• 1 year of lead or supervisory responsibilities required OR demonstrated leadership abilities from an internal directly relevant role at CBH required.
• Must meet CBH privileging requirements as required by FTCA.
• Must embrace the mission and philosophy of recovery and client centered treatment with an extensive understanding of Trauma-Informed Care.
• Must pass a pre-employment drug screen, TB test, and criminal background check. This includes clearance by the DHS Background Check Unit. 
• The OARs prohibit SUDS program staff from having within the previous 3 years a DUI conviction or diversion, a felony conviction, or a conviction under the Uniform Controlled Substances Act. (see COMAR)
• Ability to adhere to Citywide Behavior Health drug-free workplace which encourages a safe, healthy, and productive work environment and strictly complies with the Drug-Free Work Place Act of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol.
• Must possess a current driver’s license
• Must have current Adult CPR Certification prior to start date.
• Must have the ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects and climb stairs.
• Must adhere to agency non-discrimination policies.
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliations, cultural backgrounds, life-styles, and sexual orientations and treat each individual with respect and dignity.

Essential duties and responsibilities:

• Ensure the program services are practiced per the highest professional and ethical standards and assure that the health and safety needs of clients are met.
• Ensure that daily activities for enrolled clients are planned, implemented, and coordinated with the team.
• Develop and maintain systems to ensure compliance with regulations, licensures, credentials, and contractual stipulations, including oversight and management of the patient records system.
• Ensure that CBH policies, procedures and expected practices are implemented, maintained, and followed.
  • Provide and document appropriate supervision hours as regulated by specific state boards.  
  • Provide clinical group supervision as required.
  • Coordinate and facilitate weekly clinical collaboration, treatment planning and care coordination meetings.
  • Ensure clinical privileging requirements are met for all direct reports pursuant to CBH’s Privileging policy.
  • Complete annual performance reviews.
  • Implement coaching and progressive action when indicated.
  • Be a liaison with partnering agencies and programs. and review and communicate about referrals. *
• Review all incoming referrals with the team for eligibility and appropriateness and assign cases to counselors for assessment and care.
• Review documentation to ensure that services delivered are clinically appropriate and effective and that clinical documentation meets quality standards.
• Review and appropriately identify level of follow-up needed with incident reports. Facilitate critical incident debriefings.
• Process client grievances.
• Represent Citywide Behavior Health in the greater community.
• Perform direct clinical services to clients, including individual and group sessions, case management, and assessments.
• Identify and coordinate staff training needs.
• Work cooperatively with the Intensive SUDS Director, CBH compliance team and Quality Manager to develop and maintain QI/UM plan and outcome data collection.
• Plan and develop program initiatives and innovations.
• Develop and implement policies with assistance from the Intensive SUDS Director.
• Conduct or participate in scheduled meetings.
• Maintain appropriate clinical certification(s).
• Attend all mandatory CBH trainings in a timely manner.
• Adhere to all state and federal privacy regulations, including HIPAA, and to CBH policies and agreements regarding confidentiality, privacy, and security. Support compliance with all privacy and security requirements pursuant to community partners’ and outside providers’ patient confidentiality agreements, including privacy and security requirements for EMR access. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CBH services by CBH or an outside provider to the CBH Human Resources Department, as well as to your supervisor or their designee.

DESCRIPTION OF OTHER DUTIES:

• Have availability to respond to a 24-hour facility and flexibility to provide after-hours coverage when needed.
• Develop and/or monitor group curriculum for effectiveness and fidelity.
• Participate with the clinical team in developing and implementing a trauma-informed milieu with appropriate behavioral intervention and response.
• Perform other duties as assigned.

Skills and abilities:

• Has the competencies necessary to:
  • Identify precipitating events;
  • Gather histories of mental, emotional and physical disabilities, alcohol and drug use, past mental health services and criminal justice contacts;
  • Assess family, social and work relationships;
  • Conduct a mental status assessment;
  • Document a multiaxial DSM diagnosis and assess for ASAM Level of Care;
  • Write and implement or supervise implementation of a treatment plan;
  • Conduct and document a mental health and alcohol and drug assessment;
  • Provide mental health and addiction treatment and rehabilitative services within one’s scope of practice.
• Knowledge, education, training, skills and supervisory experience in an integrated clinical care model.
• Knowledge, education, training, skills and experience in providing and supervising services in a highly diverse work environment to a highly diverse population.
• Ability to maintain accurate records and necessary paperwork. Must be able to follow screening, enrollment, assessment and treatment planning protocol.
• Knowledge of budgeting practices and procedures.
• Ability to manage time and meet deadlines.
• Ability to display a non-judgmental attitude.
• Ability to communicate clearly and concisely, both orally and in writing with clients, co-workers and community partners.
• Ability to work independently, plan, organize, prioritize, implement and multi-task.
• Must be creative, innovative, and be a progressive problem solver.
• Ability to attend to detail, be flexible, and dependable.
• Must be able to work under stressful conditions. Must be able to work in an environment where people may be verbally hostile.
• Knowledge of de-escalation methods or ability to be trained in de-escalation methods.
• Have the necessary computer skills to accomplish duties, including Outlook, Word and Excel. Ability to use an Electronic Health Record and interpret data and reports.
• Must be able to work variable hours.
• Sufficient manual dexterity and physical ability to perform assigned tasks.