Personal Banker I

About the Role Personal Bankers at UMB are experts at building customer relationships and recommending and selling products and services. Personal Bankers use their product knowledge and every interaction to identify needs and offer financial solutions to help customers secure their financial well‑being while making banking easy. UMB’s branches offer many opportunities to expand your financial education and grow your career within consumer banking. Responsibilities Ask personalized questions to convert transactions, account maintenance, and other routine service requests into cross‑sell conversations that deepen client relationships while meeting the customers’ needs. Create sales opportunities by calling leads, visiting businesses to offer workplace banking, and developing referral networks. Achieve daily key performance metrics while balancing competing priorities. Learn processes such as transactions, managing a cash drawer, and completing bank documentation that you consistently perform according to industry and legal standards. Perform other job duties as assigned. Qualifications You thrive in a high‑energy, sales‑driven team and leverage daily coaching and feedback to polish your sales outcomes. You use expert product knowledge and conversation skills to build upon customers’ needs and make a true difference in their financial lives. You communicate in a compelling manner, project a positive image, and enjoy solving problems and creating positive outcomes. You demonstrate attention to detail when completing documents or explaining features and benefits. H.S. Diploma or equivalent. One year of experience in a retail environment engaging with customers and making product recommendations that lead to sales, or relevant experience. Reliable transportation and the ability to work branch hours, including weekends and some evenings. Ability to obtain NMLS registration within 90 days. Compensation and Benefits Target pay: $22‑23 per hour. Deadline to apply: July 11th, 2026. Compensation range: $32,640.00 – $71,920.00. Benefits include paid time off, a 401(k) matching program, annual incentive pay, paid holidays, comprehensive medical, dental, vision, and other insurance coverage, a health savings account, a flexible spending account, dependent care accounts, adoption assistance, an employee assistance program, fitness reimbursement, tuition reimbursement, an associate wellbeing program, an associate emergency fund, and various associate banking benefits. Benefit offerings and eligibility requirements vary. Equal Employment Opportunity UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e‑mail to View email address on click.appcast.io to let us know the nature of your request. #J-18808-Ljbffr