Assistant Store manager - Off Field Operations

Overview As an Assistant Store Manager – Off Field Operations, you will drive operational excellence behind the scenes by leading inventory, fulfillment, and stockroom execution. Responsibilities Collaborate with the Store Manager to contribute to developing and executing full-year business growth plans, including forecasting and planning 90+ days out. Ensure operational strategies support long-term success and identify opportunities in the store, validating key programs/processes (e.g., BOPIS, ship-from-store). Directly manage a team of Captains (Supervisors) and indirectly influence the broader store team through coaching and development. Equip leaders to lead others effectively and foster a high-performing, inclusive team environment. Account for performance management, including development, annual reviews, and promotional recommendations for the Captain team, and hold teammates accountable for compliance with policies and procedures. Uphold company merchandising and presentation standards by ensuring compliant execution of floor sets, signage, price changes, inventory presentation, and replenishment standards. Promote, drive, and lead company programs such as customer loyalty participation, warranty sales, and private label credit card enrollment. Act as a role model for service, selling, and leadership behaviors that elevate the athlete experience. Model outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable product information. Lead, execute, and validate key training initiatives, including cross-training leaders of others. Ensure all teammates are trained and equipped to deliver elevated athlete experiences, focusing on accountability through motivation, hands-on coaching, and development plans. Partner with the Store Manager on long-range workforce management and approve Captain staffing plans. Oversee payroll and staff scheduling to align with budget goals and adapt to athlete traffic and sales trends. Hire and build strong teams by partnering with the Store Manager and Captain team to create targeted hiring strategies and source potential teammates. Own hiring decisions for the Captain population and be accountable for hiring and termination decisions for the hourly population based on Captain recommendations. Coaching Captains on effective interviewing, hiring, and team-building practices. Hold teammates accountable for meeting operational guidelines, brand standards, customer service expectations, and company policies. Ensure store safety and operational procedures are upheld, adhering to loss prevention and workplace guidelines. Create a store environment where teammates and athletes are always welcome and treated with respect. Qualifications High School Diploma or Equivalent. 1–3 years of experience. 1–3 years of retail management (or customer-focused) experience. Benefits Targeted Pay Range: $66,000.00 – $92,400.00. Competitive total rewards package may include incentive, equity, and benefits. Individual pay is determined by experience, location, internal pay equity, and other relevant business considerations. #J-18808-Ljbffr DICK'S Sporting Goods, Inc.