New Store Opening - Sales, Customer Service or Stock - Willow Ridge Rack

Nordstrom Rack Job Opening

Our latest Nordstrom Rack is opening, and we're building a diverse team of people passionate about fashion to join us for the launch. We have multiple roles available in Sales, Customer Service, or Stock departments. You can discuss which role you're most interested in during the interview process.

As sales support, a customer service or stock support, you'll make the customer experience quick, easy and fun while helping customers uncover the great deals they're looking for. You'll also get in at the first floor of our new store, with plenty of opportunities for progression.

A day in the life for Sales Support and Customer Service:

• You'll help put the finishing touches on the store ahead of launch, before setting the scene for a great customer experience.
• Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor
• Share your love of fashion and tell customers all about upcoming events, our Nordstrom gift cards, Nordstrom Rewards program and mailing list
• Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
• Work with the team to ensure the sale's floor stays "runway ready" through re-merchandising and straightening throughout the day

A day in a Life for Stock Support

• Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
• Fulfill customer orders in a timely manner following quality standards
• Prepare and ship customer's orders following quality, packing and shipping standards
• Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
• Assist in maintaining clean and organized selling floors and stockrooms
• Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures

You own this if you have

• Enthusiasm for making your mark on a brand new venture
• Accountability, initiative and a high level of ownership
• Organizational skills, attention to detail and ability to prioritize multiple tasks
• A calm head in a busy retail environment
• The skills to use of a variety of technology and new computer applications
• The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (STOCK SUPPORT ROLE)
• The ability to work a flexible schedule based on business needs

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$17.05 - $17.75 Hourly

We've got you covered

Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview.

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Applications are accepted on an ongoing basis.