IT Technician

Job details

Posted 02 September 2026

Salary USD 75000

Start date 21 September 2026

Salary Range USD

72000

• 75000

per Year

Location Anderson

Job type Permanent

Discipline IT & Telecomms

Reference 169928

Job Function Administrator , IT Consultant

Job Title: IT Support Technician

Location: Anderson, SC 29625

Shift: days Mon-Fri 7:30a-4:30p with OT as needed

Salary: $70-75k

Reports to: IT Manager

Status of Hire: full-time, direct hire

Industry: automotive manufacturing

Responsibilities:

Manage hardware and software incidents and requests from end users

Able to address level 1 (call management) level 2 (resolution with procedure) or level 3 (depending on skills) help desk tickets and work off a ticketing system

Setup of new user workstations, perform hardware and software updates, upgrades, and renew PCs

Incident and request management

• Collect end users incidents and requests

• Solve issues and answer requests

• Manage Level 1 support (solve issues using experience, procedures and trainings)

• Manage Level 2 support (problems not documented) and document solutions

• Reassign to the right person if necessary

• Answer user questions

• Deploy best practices

• Report on monthly basis

Hardware inventory management

• Keep accurate inventory of IT assets (office, production hardware)

• Plan renewal of hardware & replace obsolete equipment

• Reconfigure hardware equipment depending on users' needs

Communication to users

• Communicate to the users the IT assets' rules of use and the local IT organization to support the assets

• Participate to awareness sessions with users (information security, IT tips...)

Requirements:

2 years' experience as an IT Support Technician in a production environment providing hardware and software support, maintenance

Associates degree in Information Technology, Networking, or similar specialty preferred

We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race; color; age; sex; sexual orientation; gender identity; religion; national origin; disability; veteran status; genetic information; or any other criteria protected by governing law.