Customer Retention Lead Save Desk & Growth Coach
Centric Fiber Op Co, LLC
Centric Fiber Op Co, LLC is seeking a Customer Retention Lead to manage inbound calls from subscribers looking to cancel or downgrade their service. This hands-on role involves resolving customer issues and applying retention strategies. The position requires 4+ years of customer experience and strong communication skills. The ideal candidate will lead a small team and ensure customer satisfaction while effectively analyzing performance metrics. The role is based in The Woodlands, TX, requiring full-time office presence. #J-18808-Ljbffr
Vacancy posted 3 hours ago
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