Ticket Writer

Job Summary

The Ticket Writer will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.

How You Will Create The Extraordinary

• Answer all guests' questions to the best of your knowledge or seek to find out the answer in a timely manner
• Communicate and promote our menu of sports betting options to guests.
• Plans, organizes and completes work timely.
• Takes initiative, shows ownership and goes above and beyond to assist guests with their needs.
• Accept feedback and coaching from supervisors.

What You Will Need

• Effective communication skills, both written and verbal
• Ability to do simple math.
• Must be able to stand for extended periods of time.
• Must be able to lift, pull or push 25 lbs.
• Must be able to write for extended periods of time.
• Must be able to twist, bend or reach when needed.

Additional Requirements

• Able to obtain and maintain a Class C gaming license.
• Adhere to all Risk/Safety policies.
• Receive and maintain all required certifications.
• Complete all required company training.
• Ability to work in a smoking and pet-friendly environment.
• Must be able to work various hours which include, but are not limited to, nights, weekends, and holidays.

Job Info

• Job Identification 87635
• Job Category Retail Sportsbook
• Job Schedule Full time
• Locations Isle Casino Hotel Waterloo (On-site)