Customer Service Agent 2026

Arnold Transit Co.

Arnold Transit Company

Arnold Transit Company is looking for energetic and customer-focused team members to help create unforgettable experiences for guests traveling to beautiful Mackinac Island! Join our team as a Customer Service Agent working in our ticket booths and gift stores, where every day brings new people, exciting energy, and stunning waterfront views.

In this role, youll be at the heart of the guest experience.

If you enjoy working with people, thrive in a fast-paced environment, and want a job that feels more like an adventure than work, this is the opportunity for you!

Why Youll Love Working Here

Competitive pay
Unlimited free rides to Mackinac Island
Free VIP ferry tickets for family and friends
Additional discounted tickets for family and friends
Free uniform shirts
$250 Employee Referral Bonus Program
Employee discounts in gift shops
Opportunities for advancement and career growth
Build lifelong friendships and unforgettable memories

What Youll Do

Welcome and assist guests in a friendly, professional manner
Help guests with questions, schedules, pricing, promotions, and travel information
Sell ferry tickets and gift shop merchandise
Provide exceptional customer service to create a memorable guest experience
Operate a Point of Sale (POS) system accurately and efficiently
Handle cash and balance drawers
Answer phones and respond to guest inquiries
Restock and organize merchandise display

What Were Looking For

Organized and dependable individuals who can thrive in a fast-paced environment
Strong communication and customer service skills
Positive attitude and team-oriented mindset
Willingness to work afternoons, evenings, weekends, and holidays during peak seasons
Someone who enjoys helping people and creating great experiences

Come spend your season working somewhere truly special where every day feels like summer, every shift comes with a view, and every guest interaction helps create memories that last a lifetime.

PI0a702e1e5276-26289-40571607

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Vacancy posted 5 days ago

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