Humanitarian Support Worker

Job Description

Job Description

Career Team is a leading workforce development organization on a mission to transform lives.  We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country.  At Career Team, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here.

TITLE:  Humanitarian Support Worker (DRE WEX Position) – VOAWW (Volunteers of America Western Washington)

REPORTS TO:  Team Lead

LOCATION:  Snohomish County, WA

EMPLOYMENT TYPE/FLSA STATUS:  Non-Exempt, Disaster Relief Employment (DRE)

HOURLY COMPENSATION RANGE: $23.06-$31.47 per hour

POSITION DURATION: 9-months (nine) months (temporary disaster relief position)

Join our team as we work to make a difference in disaster affected areas and help disaster-impacted households in Snohomish County, Washington. 

Position Summary:

Career Team is looking to hire a Humanitarian Support Worker who will provide humanitarian assistance and recovery support services to disaster-impacted individuals and families within the declared disaster area. Work is designed to address humanitarian impacts of the declared disaster through direct client services, community outreach, and coordination of recovery resources. If you are hardworking, dependable, detail-oriented, and ready to work with purpose and pride, we want you on our team.

This is a project-based position funded through 9-months, with the possibility of extension (depending on funding). This position is expected to be 100% onsite performing Disaster Relief Employment work. The selected candidate will be required to work onsite at VOAWW (Volunteers of America Western Washington).  

Essential Duties and Responsibilities

• Maintain and organize client files and recovery documentation
• Prepare reports on disaster recovery services and client outcomes
• Perform data entry and database management for disaster case tracking
• Support administrative functions of disaster recovery operations
• Conduct client intake and assessment for disaster-impacted households
• Perform outreach to flood-impacted households and businesses
• Conduct assessments to identify immediate and long-term recovery needs
• Provide disaster care coordination support to affected individuals and families
• Develop individualized recovery plans in collaboration with clients
• Maintain accurate and timely records in compliance with program standards
• Coordinate referrals to additional recovery resources and services
• Collaborate with local agencies, nonprofit organizations, and government partners
• Participate in disaster recovery meetings and community planning sessions
• Support community outreach efforts in disaster-affected areas
• Assist with coordination between various recovery service providers
• Support communication efforts with disaster-impacted communities
• Approach each day and task with a "ZAG" mindset
• Other duties and projects as needed

Minimum Qualifications: (subject to modification based on placement) 

• High school diploma or equivalent required; Associate's degree preferred
• Strong interpersonal and communication skills
• Ability to work with individuals experiencing trauma and stress
• Proficiency with computer applications and database systems
• Bilingual capabilities preferred (English/Spanish or other community languages)
• Valid Driver's License and reliable transportation
• Ability to maintain confidentiality and professional boundaries

Eligibility:

Eligible Participants must also meet the following criteria for this project-based position.

1. Has been terminated, laid off, or received a notice of termination or layoff; OR
2. Has been temporarily or permanently laid off as a consequence of emergency or disaster conditions related to recent flooding; OR
3. Was self-employed but is now unemployed as a result of the economic impact of emergency or disaster conditions related to recent flooding; OR 
4. Is a military service member recently discharged or released under other than dishonorable conditions; OR
5. Is a military spouse who experienced a PCS or ETS in the last 6 months; OR
6. Up until recently relied on another immediate family member for financial support and no longer has that support; OR
7. Has been unemployed for longer than 27 weeks

This position is temporary and funded through a federal disaster relief grant, so the number of openings is limited and tied to available funding . You'll work day-to-day at your assigned site, but Career Team will be your official employer and will handle your payroll and benefits. Before starting, you'll complete an enrollment process with Career Team to get set up.

About Career Team:
Founded in 1996, Career Team, LLC is a private workforce development organization.

Career Team's outstanding record of accelerating the human condition  has resulted in numerous honors:

• Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
• Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
• Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
• Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider

As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation's opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See   for more information.

Career Team is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.

California Consumer Privacy Act ("CCPA").  Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information:

Identifying information , such as your full name, gender, date of birth, and signature;  Demographic data , such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information , such as your home address, telephone numbers, email addresses, and emergency contact information;  Dependent's or other individual's information , such as their full name, address, date of birth, and Social Security numbers (SSN);  National identifiers , such as SSN, passport and visa information, and immigration status and documentation;  Educational and professional background , such as your work history, academic and professional qualifications, educational records, references, and interview notes;  Employment details , such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records;  Financial information , such as banking details, tax information, payroll information, and withholdings; Health and Safety information , such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information;  Information Systems (IS) information , such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks;  Biometric information , such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data , such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location.

The Company collects Personal Information to use or disclose as appropriate to:

(1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.