Medical Assistant

Medical AssistantOur purpose is Better Health. Specializing in primary care for patients 65+ is our passion.At VIPcare, we value you. We see you. Team Members at VIPcare are living their why and building their careers with a reliable team that shares their mission of providing 5-star service that always puts patient care and outcomes first. At VIPcare, it's the little things we do each and every day that set us apart from other primary care practices. Our patients are family, and we want to keep our family healthy. Be part of a team that is transforming healthcare one patient at a time. We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health.The Medical Assistant is a clinical role and is responsible for administrative and clinical tasks, such as maintaining patient records, preparing patients and rooms for examination, assisting physicians with exams, and performing front-desk tasks. This role is a safety-sensitive position as it involves direct patient care and administering medication. The incumbent will report to the Office Manager (or similar role) and will provide physician support services while providing positive patient experiences.Responsibilities:Greet and prepare patients for provider examination by obtaining patient history, chief complaint, current medications, medical history, allergies, surgical history, family history, social history, and other preventative medicine reviews, take patients' vitals, and record information in the patient electronic medical recordAssist provider with examination, treatments, and procedures as directedMaintain complete and detailed records, electronically in the EMR, of patients' informationMeasure and record vital signs and record them in the EMRAccurately and professionally handle all front-desk operations, including answering phones, greeting patients, scheduling appointments, addressing routine inquiries, and triaging callsMaintain patient medical records in accordance with the center's policyExplain treatment procedures, medications, diets, or providers' instructions to patientsPrepare both patient and room for examinationComplete patient phone calls including, but not limited to, proactive care coordination, medication reminders, appointment reminders, transitional care management, and complete documentation with telephone encounters accordingly.Provide both patient and provider support during procedures by handing instruments or equipment to the physician as directedClean and sterilize instruments and equipment after use and dispose of contaminated suppliesPerform clinical duties including administration of oral and injectable medications, irrigation of eyes and ears, dresses and bandages wounds and incisions, starts and monitors IV infusion, and assists physicians with any/all procedures as requestedPerform in-office diagnostic tests including eye exams, electrocardiograph, administration of oxygen as ordered, pulse oximetry, peak flow, and inhalation treatments.Perform in-office CLIA-waived lab testsCarry out quality controls related to lab equipment and testing, complete and maintain lab-related logs, perform PT/INR utilizing CoaguChek/Coag Sense machine, and perform glucose testing utilizing glucometerAccurately complete electronic medical records to include medical services rendered, test results, and supplies usedMonitor disposable inventory and place orders for medical supplies and pharmaceuticals as requestedDraw blood and process specimens for send-outProvide patient education as directed by the providerAssist front office tasks by performing additional clerical duties, including patient check-in/out, referrals, prescription medication management, inbound/outbound telephone calls etc.Help maintain an adequate inventory of office medications and medical supplies and orders as neededAssist in onboarding and training new Team MembersAssist with inventory and maintaining office suppliesAdditional duties as assignedPosition Requirements/ Skills:High school diploma or equivalent requiredCompletion of Accredited Medical Assistant program, preferred (RMA or CMA)Minimum of 1 year of experience as a Medical AssistantCPR certification, preferredIV Start Certification, preferredPhlebotomy experience, preferred (knowledge of various collection methods and testing, such as bleeding times, collecting donor blood, bedside testing, and preparing specimens)Knowledge of medical coding, preferredKnowledge of HIPPA, preferredKnowledge of OSHA, preferredWorking knowledge of common prescription medications that treat conditions and diseases for the the patient population assignedBasic computer skills, including familiarity with electronic medical recordsMust be able to display excellent telephone and switchboard etiquetteProficient with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaborationPhysical Requirements:Full range of body motion, including handling and transferring patients, manual and finger dexterity; including eye-hand coordinationRequires standing, walking, pushing, bending, kneeling, and reaching at arm's length and overhead in a clinic for prolonged periods of timeRequires ability to sit or stand for prolonged periods of timeMust be able to lift and move patients and medical equipment as neededRequires ability to lift/carry up to 15 lbsRequires corrected vision and hearing to normal rangeAbility to sit for extended periods of timeAbility to operate a computer and telephoneHave own means of transportationKey Attributes/ Skills:Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principlesAn effective team player who contributes valuable ideas and feedback and can be counted on to meet commitmentsIs able to work within our Better Health environment by facing tasks and challenges with energy and passionPursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goalsDemonstrated ability to handle data with confidentialityAbility to work cross-functionally with multiple teams; ability to work independently with minimal supervisionExcellent organizational, time-management, and multi-tasking skills with strong attention to detailExcellent written and verbal communication skills; must be comfortable communicating with patients, providers, health plans, and internal/external stakeholdersStrong interpersonal and presentation skillsStrong critical thinking and problem-solving skillsMust be results-oriented with a focus on quality execution and deliveryAppreciation of cultural diversity and sensitivity toward target patient populationsCompensation & Benefits:Competitive base salaryMedical, dental, vision, disability and life401k, with employer matchPaid time offPaid holidays