Operations Agent

Lynden Logistics, a member of the Lynden Family of Companies, has roots in transportation going back more than 100 years. We are a full-service transportation and logistics provider. From complex global projects to home deliveries, and everything in between, we've got the right service to meet your needs. We are a "one-stop shop" for any transportation or shipping need with a special focus on the markets of Alaska, Hawaii, Puerto Rico, Canada, and other U.S. and global locations operating out of over 10 US states, Puerto Rico, and Canada. Lynden Logistics is committed to creating a work environment that motivates and challenges our employees by providing them with training, the ability to expand their knowledge in our industry, and the opportunity to grow in their responsibilities and encouraging innovation and excellent customer service in their jobs.

Lynden Logistics is looking for an Operations Agent to join our Domestic Operations team in Honolulu, HI . As our Operations Agent, you'll support the full life cycle of our freight shipping services - from price quoting to final delivery. This is a safety sensitive position.


Pay Range: $20-$28 per hour


Position Schedule: Monday - Friday | 7:00 AM - 4:00 PM


What you'll be doing:

• Process shipment documentation such as bill of ladings (BOLs), delivery manifests, and safety data sheets.

• Track and trace shipments and enter delivery reporting updates into our operational system

• Support timely client and vendor billing/collections operations

• Assess, analyze, and problem solve complex, gray-area shipping situations while meeting company and customer expectations

• Provide outstanding, friendly service through daily communication with internal and external customers

• Maintain compliance with HAZMAT, IATA, and DOT regulations, SOPs, and company standards

• Support our warehouse operations by loading, unloading, and staging freight as needed

Benefits you can look forward to:

Discretionary Bonus Program - Additional bonuses paid out depending on job and company performance


Healthcare - Medical, dental and vision plans with employee contributions as low as $5 for you and your family


Paid Time Off - 17 days paid time off, PTO days increase with years of service


Holidays - 6 paid holidays and 2 floating holidays


Retirement Plan - 401(K) with up to 50% of the first 6% contributed matched


Tuition Reimbursement Program - Up to 50% of educational expenses reimbursed after 1 year of service


Extras - Life Insurance, Health and Wellness Program, Accidental Death & Dismemberment Insurance, Long Term Disability Coverage and Employee Assistance Program at no cost to you!


To succeed in this role, you'll need these skills:

• Previous experience with HAZMAT, IATA, and DOT regulations

• Excellent communication and customer service skills

• High attention to detail and accuracy in data entry and documentation

• Proficiency with Microsoft Office and a willingness to learn new operational systems

• Strong mathematical aptitude for pricing, weights, and measurements

• Ability to read and interpret tariffs, procedures, and operational documents

And these qualifications:

• High school diploma or equivalent

• 1-3 years of logistics and operations experience

• Ability to obtain a TSA badge

Extra credit if you have:

• Experience working with Hawaii trade lanes

• Familiarity with specialized cargo (hazardous, oversized, or overweight freight)

We personally review all candidates and promise to respond to applications within 5 business days of applying. Apply now and help us keep the world moving!


Lynden Logistics is an equal opportunity employer dedicated to building an inclusive and diverse workforce. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.