Customer Service Representative

Get AI-powered advice on this job and more exclusive features. This range is provided by EIS. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $45,000.00/yr - $50,000.00/yr Purpose of the Job: The Customer Service Representative provides critical support to the Inside Sales team and Sales Director in fielding customer inquiries and concerns and providing thoughtful responses. Essential Functions: Work closely with the inside sales team Answer incoming calls | assisting internal and external customers with inquiries and concerns, providing answers or responses Data entry of orders in ERP system Provide coverage for Inside Sales Team members, when away from the office Assist with new customer outreach strategies Prospect leads Receive orders, calculate charges and aid in billing functions/duties Provide information about products and services Collaborate cross-functionally to support accurate financial reporting and operational efficiency. Contribute to team success by building long-lasting customer relationships. Other duties as assigned Qualifications: Associate’s degree in business or supply chain management or a minimum of five years of related experience in lieu of a degree. Minimum of two years of related customer service and data entry experience. Ability to prioritize, and follow established directions and procedures Ability to work independently, while aiding the team as needed Proficiency in Microsoft Office, particularly intermediate Excel skills Solid relationship building and ability to multitask Strong attention to detail with the ability to identify and correct errors independently. Effective verbal and written communication skills Commitment to integrity, dependability, professionalism, positivity and respectful demeanor. This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all responsibilities, duties, and skills required. The company reserves the right to modify, add, or remove duties as necessary to meet business needs and legal compliance. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Customer Service Industries Manufacturing Referrals increase your chances of interviewing at EIS by 2x Get notified about new Customer Service Representative jobs in Clearwater, FL . Customer Service Executive - Egypt , Remote Tampa, FL $41,600.00-$52,000.00 1 month ago Customer Service Representative - State Farm Agent Team Member Clearwater, FL $40,000.00-$50,000.00 1 week ago Tampa, FL $58,000.00-$66,000.00 1 week ago Customer Service (Policy Owner Services) - Call Center Tampa, FL $52,000.00-$55,000.00 6 days ago Call Center Customer Care Representative - TPA Tampa, FL $30,000.00-$50,000.00 4 days ago Tampa, FL $30,000.00-$50,000.00 1 week ago Tampa, FL $47,000.00-$52,000.00 1 week ago Customer Service Representative - State Farm Agent Team Member Oldsmar, FL $40,000.00-$55,000.00 2 months ago Tampa, FL $46,370.00-$50,300.00 7 hours ago Customer Service Representative - State Farm Agent Team Member Tampa, FL $45,000.00-$75,000.00 9 months ago Urgent Care Representative - Central Support Tampa, FL $59,000.00-$65,000.00 5 days ago St. Petersburg, FL $55,000.00-$70,000.00 1 week ago Customer Service Representative (Clearwater FL) Customer Service Representative - State Farm Agent Team Member Palm Harbor, FL $30,000.00-$35,000.00 5 months ago Customer Relations Representative - State Farm Agent Team Member Tampa, FL $40,000.00-$60,000.00 2 months ago Hillsborough County, FL $17.00-$20.00 6 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr EIS