Specimen Management Specialist

Job Opportunity at LabCorp

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.

LabCorp is seeking a dedicated and motivated individual to join their Specimen Management team in Springdale, AR. Work Schedule: Monday-Friday 9:00AM - 5:30PM: additional hours as needed.

Job Responsibilities:

• Act as a liaison between the lab, clients, and patients.
• Resolve internal & external customer requests via calls, instant messenger & email communications
• Communicate with customers in respectful and professional manner.
• Work in multiple databases to research complex issues and questions.
• Provide customer education and information as needed.
• Review test forms for accuracy and report any discrepancies.
• Prepare and triage specimens for analysis.
• Accurately identify and label specimens.
• Pack and ship specimens as necessary.
• Prepare and store excess specimen samples.

Minimum Qualification:

• High School Diploma or GED equivalent
• 1 or more years of experience in customer service or a client facing role.

Preferred Qualification:

• Current or prior LabCorp experience
• Associates degree or higher
• 1 year or more of experience in a medical/clinical laboratory experience

Additional Job Standards

• Excellent communication skills; both written and verbal
• Familiarity with laboratory operations as well as policies and procedures
• Comfortable handling biological specimens
• Ability to accurately identify specimens
• Experience working in a team environment
• Strong data entry and organizational skills
• High level of attention to detail
• Proficient in MS Office
• Ability to lift up to 40lbs.
• Able to pass a standardized color blindness test

At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!

All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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