QA Analyst & Process Improvement Coach

ASM Research, An Accenture Federal Services Company, based in Boise, Idaho, is seeking a Quality Assurance Specialist to analyze the efficiency of case analysts. This role involves reviewing cases, communications, and providing detailed feedback. Candidates should hold a Bachelor's degree or equivalent experience, with a preference for those knowledgeable in CMS’s 1095-A and Microsoft Office tools. The position also requires a U.S. citizenship and offers opportunities to enhance program performance through targeted coaching and insights. #J-18808-Ljbffr