Associate Practice Manager

Job Description

Job Description

Company Perks

As a team member of Dental Associates, you can expect excellent compensation, use of state-of-the-art technology, experience on-the-job training, continued education offerings, abundant opportunities for career growth, a dedicated support team, wonderful patients and the gorgeous state of Wisconsin.

Benefits Overview:

• Flexible PTO
• Medical Insurance with optional Health Savings Account through Associated Bank
• Dental: Diagnostic and Preventive covered at 100%, Basic and Restorative (immediate family)
• Vision Insurance
• Life Insurance
• 401k
• Company paid short term disability
• Paid Holidays
• FSA
• Critical Illness
• Hospital Indemnity

Job Responsibilities

In collaboration with the Practice Manager, the Associate Practice Manager provides strategic operational leadership, supervision and direction in regards to all clinical operational and administrative responsibilities. This individual is instrumental in achieving patient excellence and staff engagement, supporting the company’s mission, vision, values, policies and practices.

• Ensures management of daily practice operations run efficiently and effectively – including:
  • patient scheduling, billing, and coordination of services/facility(ies)
  • providing quality care to patients; championing quality initiatives with the providers and staff
  • maintaining a patient/customer focus as evidenced by patient satisfaction scores and other indicators
  • achieving financial goals related to budget
  • offering a collaborative work environment that values professional ownership/accountability for doctors and staff as demonstrated through retention and engagement/satisfaction scores
  • regularly reviewing work processes to ensure efficiency of work flow, including implementation of technology and best practices
  • complying with regulatory requirements
  • serving as liaison to embedded specialists, external stakeholders, other Dental Associates providers and acts as point person for general facility management
  • managing (directly and indirectly) practice staff
• Should the need arise, the Associate Practice Manager will assume the role and responsibilities of the Practice Manager position in their absence.

Job Requirements

• Bachelor degree in Business, Healthcare Management or related field preferred
• Clinical dental experience preferred
• Three years of relevant experience and prior management experience in a healthcare setting preferred
• Prior labor relations experience preferred
• Demonstrated leadership skills including change management, operational planning, critical thinking, decision making, prioritization, team building, customer service, and conflict resolution

The Company

At Dental Associates, we foster a culture which invites our patients into our "dental home" and provides our employees with a career, not just a job.

Founded in 1974, Dental Associates is Wisconsin's largest family and dentist-owned dental group practice with over a dozen offices throughout the state. Dental Associates is a strong company with the resources to continually invest in our overall growth and talented team members. Be part of a dynamic organization that will make you proud.

If you’re ready for an exciting, stable career with a growing company apply today!

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