Scheduling Coordinator/Sales Support

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off

We are looking for a self-starter who is results-driven as a Scheduling Coordinator/ Sales Support . You will prioritize multiple competing demands and be flexible while supporting one or more outside sales team members in this role. The Scheduling team member is very detail-oriented, can learn quickly, is good with software applications, has a positive "can-do" attitude, and helps our sales division grow sales revenue and profitability.

JOB RESPONSIBILITIES & ACCOUNTABILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Consult with salespeople, or supervisors to discuss and resolve issues.
• Schedule Crews to complete work in timely manner.
• Communicate with customers and set expectations of expected workflow.
• Confirm work order instructions for installation crews and Superintendents.
• Perform other job duties as assigned by the Internal Project Manager.
• Maintain detailed notes and use systems to ensure seamless communication through the quote, sales, and installation of projects.
• Interact regularly with other departments on change orders, collections, pricing, and other related items.
• Ability to problem solve and present options.

ADDITIONAL RESPONSIBILITIES:

• Coordinate with Purchasing on supplier's product availability to ensure installation schedules can be achieved.
• Communication between key accounts on construction schedules.
• Work with subcontractors and Superintendents on installations schedules
• Maintain up-to-date records and communication platforms to collaborate with multiple parties in scheduling projects.

REQUIREMENTS, SKILLS, EXPERIENCE, EDUCATIONAL BACKGROUND:

• Excellent work ethic. Willing to do whatever it takes to get the job done, including demonstrating flexible work hours as demands and deadlines require.
• Coachability is necessary.
• Work in a manner that demonstrates care and concern for company profitability while focusing on meeting/exceeding customer requirements and expectations.
• Ability to multitask and transition between projects simultaneously to meet multiple customer demands.
• The ability to work independently and follow directives from supervisors.
• The ability to communicate effectively and fluently with customers, vendors, and co- workers.
• Bilingual is a plus.
• The ability to utilize various resources to enhance effectiveness & efficiency.
• Is organized and manages time well.
• Is punctual, has an exemplary attendance record & takes responsibility for their actions.
• This may require bending and lifting (up to 40 lbs).
• Must pass background and drug test.

THE BENEFITS PACKAGE INCLUDES:

• PTO
• Holidays
• Health, Dental, and Vision Coverage
• 401 K /Company Match
• Team Building Activities