Patient Care Representative, Orthopedics

Purpose & Scope Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and preauthorizations. Takes payments and completes daily batching. Maintains medical records and prepares charts for clinic sessions. Provides assistance as needed to physicians, the Practice Manager, and clinical staff. Education High school diploma or equivalent is required. College degree preferred. Experience Two (2) years office/clerical experience required. Two (2) years healthcare/medical – primary care/office experience required. Certification/Licensure None. Benefits Medical, dental, and vision coverage (subject to eligibility requirements). Additional wellness and retirement benefits designed to support employees and their families. Wage transparency and equitable pay practices. Compensation is determined based on qualifications, relevant training, experience, skill level, shift differentials (where applicable), internal equity, and market conditions. VHC Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy‑related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law. VHC Health maintains a drug‑free workplace. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited at all VHC Health locations. #J-18808-Ljbffr VHC Health