Loss Control Consultant

Loss Control Consultant

Michigan Millers Mutual Insurance Company is seeking a Loss Control Consultant to join our team! The individual in this role will have the opportunity to complete loss control surveys, primarily in Michigan, and report on information regarding risks, exposures, and controls. This individual will also develop service plans and provide consulting services for larger accounts in their area. This is a remote, work-from-home position, with periodic overnight stays and occasional travel to our offices in Lansing, Michigan and Edina, Minnesota.

Responsibilities and opportunities of this role include:

• Building and maintaining strong underwriter and agency relationships.
• Managing loss control assignments to achieve risk improvement and ongoing account service, with a focus on reducing line-of-business loss trends and improving safety programs.
• Using established loss control practices, processes, and procedures to analyze the operations and exposures of various types of risks.
• Assessing risk attitudes related to uncontrolled exposures on new and existing business and identifying risk improvement opportunities through recommendations and safety program enhancements.
• Applying intermediate knowledge of recognized codes and standards, including OSHA, NFPA, and DOT standards, in loss control survey work.
• Using available research tools to prepare for loss control surveys across a variety of businesses.
• Objectively evaluating lines of business using established loss control evaluation tools.
• Making decisions guided by loss control considerations, policies, and objectives, including complex or impactful decisions, and providing effective risk evaluations to support underwriting decision-making.
• Using intermediate knowledge, experience, and creative resources to identify a range of solutions and clearly articulate them to others.
• Understanding and effectively communicating relationships between problem components.
• Consistently acting according to our customer experience standards, including responding quickly, maintaining a positive attitude, building rapport, demonstrating empathy, managing the customer's expectations, using the proper communication channel for the situation, and taking ownership to ensure the customer's issue is resolved.
• Establishing credibility with internal customers, including underwriters, and external customers, including agents and insureds.
• Traveling as required to conduct loss control surveys and assessments in a variety of customer environments.

Must-have qualifications for a candidate include:

• Valid and unrestricted driver's license and acceptable driving record.
• Demonstrated ability to multitask and solve problems.
• Demonstrated time management skills with the ability to meet deadlines.
• Strong negotiation and relationship-building skills.
• Analytical skills with the ability to exercise sound risk evaluation judgment.
• Intermediate organizational and prioritization skills with the ability to manage multiple priorities.
• Demonstrated understanding of industry practices, standards, and underwriting concepts.
• Ability to communicate clearly and effectively both verbally and in writing.
• Bachelor's degree or equivalent combination of education and related business or technical work experience in occupational health and safety.
• Proficient use of various core systems, office and computer equipment, and software packages.
• Ability to travel up to 20% overnight, which may include travel by automobile and commercial airline.
• Ability to drive long distances without interruption, including four hours or more.
• Ability to safely access and navigate customer facilities, including occasional use of stairs, ladders, and elevated work areas.
• Ability to work in a variety of indoor and outdoor customer environments, including construction sites, areas near roadways, and manufacturing facilities, with exposure to varying weather conditions and uneven terrain.
• Ability to lift up to 30 pounds and perform the physical demands of the position throughout the workday, including prolonged walking, standing, climbing, and navigating a variety of customer work environments.

Ideal candidates will have:

• Intermediate knowledge of OSHA, NFPA, and DOT codes and standards.
• Experience applying loss control practices, processes, and evaluation tools to assess business operations and exposures.
• Strong ability to build effective relationships with underwriters, agents, and insureds.
• Continuing education, including currently possessing one or more of the following certifications: Certified Safety Professional (CSP), Associate in Risk Management (ARM), Certified Risk Manager (CRM), Occupational Health & Safety Technician (OHST), or Construction Health & Safety Technician (CHST).

Compensation overview: The hiring range for this role is $80,000 - $136,000 annually. However, the base pay offered may vary depending on the job-related knowledge, skills, credentials, and experience of each candidate as well as other factors such as the scope and location of the role. Candidates looking for compensation outside of the posted range are encouraged to apply and will be considered based on their individual qualifications and/or may be considered for other positions.

Culture and total rewards: We offer full-time employees a significant Total Rewards Package, including:

• Medical insurance options and other standard employee benefits, including dental insurance, vision benefits, life insurance, and more!
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• 401(k) Plan (plus company match)
• Time Off - including vacation, volunteer, and holiday pay
• Paid Parental Leave
• Bonus opportunities
• Tuition assistance
• Wellness Program - including an onsite fitness studio

Michigan Millers and Western National Insurance believes in supporting the balance between work and life by providing a flexible work environment, which includes a variety of hybrid work arrangements designed to balance individual, job, department, and company needs.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Michigan Millers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.