PSD Quality Assurance Technician II - Preschool Services*

Salary : $49,753.60 - $68,515.20 Annually
Location : Throughout San Bernardino County, CA
Job Type: Full-time
Job Number: 26-18218-01
Department: Human Services - Preschool Services
Opening Date: 02/14/2026
Closing Date: Continuous


The Job
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The Preschool Services Department (PSD) is recruiting for Quality Assurance Technicians II who evaluate program operations and ensure that necessary steps are taken to meet mandated federal and state regulations, program goals and objectives and ensure that appropriate corrective actions are taken in a timely manner. Duties include gathering, analyzing and interpreting federal, state, and licensing regulations in order to assess program compliance and effectiveness; conducting on-site monitoring, staff interviews, child and staff file monitoring, and child health and safety observations; and evaluating multiple levels of performance, including program strengths, concerns, areas of non-compliance and deficiencies.

*Official Title: PSD Quality Assurance Technician II

For more information, review the job description.
EXCELLENT BENEFITS
To review job-specific benefits, refer to:
Summary of Benefits
Memorandum of Understanding (MOU)
CONDITIONS OF EMPLOYMENT

1) Possess an official photo identification card.
2) Pass a pre-employment physical including a tuberculosis test and required immunizations (SB792).
3) A valid California Class C Driver License is required to carry out the essential job-related functions of this position. Proof of automobile liability insurance must be maintained. Mileage reimbursement is available.
Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
BACKGROUND INVESTIGATION
Job offers are contingent upon passing a background investigation which includes a fingerprint check and search of the Child Abuse Index before appointment. If an individual has been convicted of a crime other than a minor traffic violation, the individual cannot work or be present in any community care facility unless they request and subsequently obtain a criminal record exemption from the Community Care Licensing Division, Care Provider Management Bureau (CPMB). With the exception of minor traffic violations, all convictions, including misdemeanors, felonies, and convictions occurring a long time ago, require an exemption. CPMB also examines arrest records to determine if there is a possible danger to clients. Crimes against children and convictions of a violent nature, such as sex offenses, murder, manslaughter, arson, and robbery are crimes for which an exemption cannot be issued. (Health & Safety Code section 1596.871)
Minimum Requirements
CANDIDATES MUST MEET ALL OF THE FOLLOWING REQUIREMENTS:
EDUCATION

Must possess sixty (60) semester (90 quarter) units of completed college coursework in behavioral science, business/public administration, early childhood education, child development, or closely related field.


***Coursework must be completed with a grade of "C" or better ("pass" and "credit" grades meet this requirement). Transcripts MUST be submitted.***
EXPERIENCE

Must possess one (1) year of full-time experience (within the last (7) seven years) performing quality assurance duties in at least two or more of the following areas:

• Auditing files, charts, or contracts for compliance
• Interpreting and analyzing federal, state, and local regulations
• Database management related to compliance and trend analysis
• Compliance and Quality Improvement consultation and/or training
• Preparing trend reports which include compliance and quality improvement recommendations

REQUIRED DOCUMENTATION (Must be attached):

EDUCATION

Copy of transcripts with qualifying coursework (unofficial are accepted and must be legible).

Required documentation MUST be attached to your application (with substitution).
Or email to Subject : PSD Quality Assurance Technician II

Failure to provide the requested documents at the time of application submittal may result in disqualification of the application.


IMPORTANT NOTES:
EDUCATION

Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. (Must be attached if applicable.) For education evaluation services, refer to Naces
Desired Qualifications
The ideal candidate will possess the following:

• Exceptional attention to detail
• Excellent interpersonal and time management skills
• Proficient with computer software, including Microsoft Word and Excel programs
• Experience in an Early Childhood Education program determining eligibility for State/Federal programs and providing family casework services
• Experience with contract monitoring
• Bachelor's degree in a qualifying field

Selection Process
Examination Procedure :
There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore, it is to your advantage to provide as much relevant and detailed work experience as possible, as resumes will not be reviewed in lieu of the application materials.
Application Procedure:

Complete and submit the online employment application and supplemental questionnaire as soon as possible as this recruitment may close at any time.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
If you require technical assistance , follow this link or contact their Toll-Free Applicant Support line at View phone number on click.appcast.io. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application. EEO/ADA: San Bernardino County is an and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.
ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the within one week of a recruitment filing deadline.
Veterans' Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the (All Veterans Preference documentation (originals not required) must be submitted within 48 hours of submitting your application.)

For more important details, review the links below:

Guide to Completing a County Job Application

Applicant Information and the County Employment Process
Technical & Inspection Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.


Please review the appropriate * for more information


Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at View phone number on click.appcast.io or visit the for more detailed information.

*Retirement benefits subject to change.
01



INSTRUCTIONS: The information on the Application and your responses to the following supplemental questions will be used in a competitive evaluation of qualifications . Accurate responses should be provided for each question, and all work experience listed on the Supplemental Questionnaire must also be listed on the Application in order to be evaluated.

(Do not refer to resume as it will NOT be reviewed. All questions should be answered appropriately.)

• I have read and understand the above statements.

02



Required Education/Coursework: Do you possess at least sixty (60) semester (90 quarter) units of completed college coursework from an accredited college or university in behavioral science, business/public administration, early childhood education, child development, or closely related field? (Transcripts MUST be attached.)

• Yes
• No

03



Quality Assurance Experience: Clearly describe your work experience performing Quality Assurance activities. Be sure to include examples of duties and responsibilities performed, dates of employment and name of employer. If no experience, indicate "N/A." (Refer to the PSD Quality Assurance Technician II job description for more information.)

Experience referenced MUST be listed and described in the work experience section of your application.


04



Experience: Select the areas below in which you have relevant Quality Assurance work experience.

• Auditing files, charts, or contracts for compliance
• Interpreting and analyzing federal, state, and local regulations
• Database management related to compliance and trend analysis
• Compliance and Quality Improvement consultation and/or training
• Preparing trend reports which include compliance and quality improvement recommendations
• I do not have experience in any of the areas listed

05


For each of the areas selected above, clearly describe examples of duties/tasks performed as it relates to Quality Assurance. If no experience, indicate "N/A."

Experience referenced MUST be listed and described in the work experience section of your application.


06


Do you have experience researching legislation and regulations to ensure compliance with program requirements ?

• Yes
• No

07


If you answered Yes to the question above, clearly describe in detail examples of your work experience with researching legislation and regulations to ensure compliance with program requirements. If no experience, indicate "N/A."

Experience referenced MUST be listed and described in the work experience section of your application.


08



Computer Applications: Indicate your experience with the following computer applications below: (Select only those for which you have experience.)

• Microsoft Word
• Microsoft Excel
• Microsoft Power Point
• Microsoft Access (or other database systems)
• Other
• No experience with computer applications

09



Computer Applications: For each area selected above, indicate the months of experience, skill level (beginner, intermediate, advanced), reason for using, and how often used . (Be sure to include explicit details and examples of tasks performed.) If no experience, indicate "N/A."
(Example: Word - 5 years - Advanced - Compose letters and memos, flyers, used 2-3 times weekly)


Experience must be clearly demonstrated and detailed in order to be appropriately evaluated.


10



FORMER SAN BERNARDINO COUNTY EMPLOYEE: Are you a former employee of San Bernardino County? If Yes, provide your previous job title, employee ID number, department, and dates of employment . If No, indicate "N/A." (For current employees, indicate "N/A" and be sure to indicate your employment on agency-wide questions.)
11



Applicant Acknowledgement - Notification via Email: As part of our efforts to increase efficiency and promote conservation of resources, Human Resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email.

Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided with your application is current, secure and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

• I acknowledge that I have read, understood, and agree to the above statement.

12
**ATTENTION GMAIL USERS**

We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.

For your convenience, a step-by-step guide to create and apply filters within Gmail is available in the attached PDF. Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.

Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there.

• I acknowledge that I have read and understand the above statement.

13



Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is.

Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

• I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.

Required Question