Patient Experience Concierge

Vanderbilt University Medical Center is seeking a Patient Services Specialist (PSS) to provide frontline customer service in our VIS Admin SHIC group. You will greet patients, manage check-in/out, schedule appointments, and handle insurance updates with accuracy and courtesy. As a key first point of contact, you will maintain composure, support a smooth patient flow, and collaborate with the care team to ensure timely, respectful service across the clinic. #J-18808-Ljbffr Vanderbilt University Medical Center