Banquet Captain South Coast Winery Resort & Spa

Job Description

Job Description

Benefits:

• Company parties
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Training & development
• Bonus based on performance
• Employee discounts
• Free uniforms
• Wellness resources

• Meet and greet guests in a friendly and warm manner.
• Coordinates with the event host on all aspects of the banquet function.
• Performs planning and organization functions for the banquet department like maintaining the banquet logbook, maintaining and updating function sheets and BEOs.
• Checks banquet rooms, service and kitchen areas for cleanliness, proper set up and make sure sufficient supplies and equipment are available for the function.
• Oversee all aspects of assigned banquet function activities, ensuring that food counters are properly set and ready for execution at the appointed time.
• Ability to respond quickly and accurately to guest requests.
• Display good customer relation skill and take initiative to greet guests in a friendly manner.
• Plan the event course and orchestrates its completion in a timely, quiet and courteous manner.
• Observe guests to fulfill any additional requests, to perceive when next course should begin, or when meal is completed.
• Adhering to all banquet standard process and also hotel standard policies and procedures.
• Supervises and trains staff in the set up and break down of assigned banquets rooms according to contract and managers instruction.
• Supervises and trains staff in the service of food and beverages according to standards.
• Discuss any last minute changes with the banquet team.
• Ensures all guest requirements are se and ready 30 minutes before even start time.
• Coordinates function details with banquets, conference planning and kitchen staff.
• Maintain constant contact with the banquet chef, to ensure conclusion between food production and food service.
• Monitor banquet personnel in the performance of their duties.
• Assist in conducting pre-shift and pre-function meetings.
• Actively participates in set up of banquet rooms and served of food and beverage to guests.
• Communicates frequently with function hosts in order to ensure that their needs are being met.
• Ensures all guest checks are billed and signed by the host according to planned arrangements.
• Endues accurately daily sales reconciliation and postings are completed and provided to the front office.
• Display awareness and compliance with hotels security, safety, and emergency and energy procedures.
• Ensure high grooming and hygiene standards are met by all banquets staff.
• Monitors the profitability of functions to ensure quality of portions control while minimizing waste and broken or lost supplies.
• Assist the Banquet Manager to establish maintenance, repair, and cleaning schedules for all banquet equipment and facilities.
• Guide, direct, and motivate banquet staff, provide guidance and direction to subordinates including setting performance standards and monitoring performance.
• Ability to take and pass training provided and required by the banquet department to complete daily operational duties.
• Other duties as assigned by Manager.
• Takes PRIDE in everything we do.
• Takes OWNERSHIP of their actions and decisions.
• Displays LEADERSHIP in our industry and our community.
• Acts with INTEGRITY by being honest, trustworthy and doing the right thing.
• Displays TEAMWORK by committing to common goals based on open and honest communication.
• Delivers EXCELLENCE to our guests, our communities and to each other.