Client Service Representative - WFH

Sales and Customer Service Representative

We are actively seeking service-oriented, motivated individuals with strong communication skills to join our growing team. This is a rewarding career path for those who enjoy helping others, building relationships, and taking on new challenges while developing leadership skills.

About the Role

As a representative, you'll play a key part in connecting with union members who have specifically requested information about their benefits. Unlike traditional sales roles, there is no cold-calling or door-to-door work—your focus is on meaningful conversations, guiding members through their options, and ensuring they have access to the benefits they need.

On a day-to-day basis, your responsibilities will include handling inbound and outbound calls, scheduling and conducting virtual or in-person meetings, delivering engaging presentations, maintaining accurate records, and supporting quality control processes. For those seeking long-term growth, you'll also have opportunities to step into leadership and mentoring roles as you advance.

Daily Responsibilities

• Handle inbound and outbound calls with professionalism and attention to detail.
• Schedule appointments and follow up with union members who request benefits information.
• Conduct presentations that clearly explain programs and coverage options.
• Guide members through the decision-making process, ensuring they understand their benefits.
• Complete required paperwork accurately and on time.
• Maintain quality control standards in all communications and documentation.
• Participate in ongoing leadership development and training programs.

What We Offer

We believe in providing our team members with the support, resources, and opportunities they need to succeed both personally and professionally. Here's what you can expect:

• Career progression: Clear pathways for advancement into leadership roles.
• Flexibility: Set your own schedule with flexible work hours.
• Remote work option: Work from the comfort of your home with a fully remote setup.
• Health coverage: Comprehensive health benefits to protect you and your family.
• Personalized training: Hands-on, one-on-one coaching to ensure your success.
• Supportive environment: A team culture that values collaboration, growth, and achievement.

Why Join Us?

This position is more than just a job—it's the start of a long-term career where your efforts directly contribute to the lives of working families. With flexible scheduling, full benefits, and opportunities for growth, you'll gain both professional development and financial stability.

If you're ready to bring your communication skills, self-motivation, and service mindset to a team that values your success, we'd love to hear from you.

Apply today and start building a career with purpose, flexibility, and opportunity.