Finance Manager

Position Summary: F&I Managers are responsible for the sale of finance and insurance programs and other appropriate after-sale protection items to new and used vehicle guests. F&I Managers are responsible for finalizing every transaction by making sure the deal is approved, funded, all applicable paperwork is accurate and complete and follow up with guests to make sure the sale is complete. Goals and Expected Behaviors: 1.Increase/improve guest retention and loyalty for the entire dealership and company while achieving excellent guest service scores Greet guests, employees and visitors with a smile in a friendly manner Fulfill commitments Assist guests anytime and anywhere in the dealership Insure guests have a surprisingly great experience Act, speak, dress and behave professionally at all times Anticipate the guests needs by listening and asking clarifying questions 2.Manage finance and insurance department Sells financing, credit life, extended contracts, warranties and after sale protection items Convert cash deals to finance opportunities Understands and complies with federal, state and local regulations that affect the new and used vehicle and finance departments Completes all necessary paperwork for vehicle sales and leases Insures accuracy and completeness of all paperwork for correct title, lien information, taxes, signatures and other documents before forwarding to accounting Maintains orderly insurance files, takes all credit applications and insures collection of all finance and insurance fees Create value in the vehicle and the dealership by knowing the product and what is available for the guest 3.Ensure Professional Guest Service All deals are handled in a professional and ethical manner Thoroughly explains aftermarket products and extended warranties to guests Listens to the guest to determine what they are looking for and what protection items best meet their needs 4.Other duties as assigned Essential Functions of the Position Operate a phone, computer and other general office equipment Work with the public in a professional and guest centric manner Communicate with guests, vendors, managers, and co-workers Listen to guests and understand what they are saying Ability to read, understand and follow instructions Answer questions regarding vehicles, the dealership and service General knowledge of vehicles Skills, Education and Certification Requirements: Good computer skills and demonstrated ability to learn other programs Ability to effectively build a rapport with others Very strong listening skills Valid in-state driver’s license Acceptable motor vehicle record Good communication skills Organizational and time management skills Attention to detail Ability to accurately and efficiently complete forms and paperwork related to a deal Resilient and creative Associates Degree or equivalent experience Physical Demands Sits at a computer or other desk for extended periods of time Operates a computer with a monitor Operates a telephone Travels throughout the dealership and lots occasionally on foot Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be. Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes. The Anderson Automotive Group is a family owned and operated business with over sixty five years of history. Our franchise car dealerships represent world class manufacturers in some of the best markets in the Southeast. Founded in 1955, our roots run deep in our communities with leadership, involvement and philanthropy. We take pride in operating at a high level. Our focus stretches beyond the car industry. We strive to be a progressive, world class retailer and service provider. Promise, Values, The "Four Gears" Our Promise To create value, earn trust and provide a remarkable experience for our customers and associates Our Values Trust Continuous Improvement Respect for all people Prepare to win The Four Gears 1. Be a leader Leadership begins with yourself Take initiative and ownership Set a good example with high standards 2. Deliver the best experience Our product is the experience we provide The experience goes far beyond a car or a repair Every customer, every time, no exceptions 3. Master the basics Strive to excel at the most essential functions of your role Consistent high performance relies on being exceptional with the basics Measure and improve 4. Celebrate wins Be positive Have fun Acknowledge success Anderson Automotive Group is always looking for great talent. #J-18808-Ljbffr