Route Driver/Merchandiser Specialist

Hiring Company:

Delicatessen Services Co., LLC

Overview:The Route Driver/Merchandiser Specialist plays a key role in developing new customer relationships while maintaining service levels with the existing customer base and is responsible for customer deliveries, warehouse operations, and in-store activities for our retail and food service customers. We are looking for individuals with a passion for providing excellent customer service and who excel working both independently and as a member of a team. This role requires a flexible schedule with occasional weekend work.

Job Description:Essential Functions

• Itemized check-in of delivered goods with a customer representative

• Complete bi-weekly customer inventory

• Create bi-weekly orders based on established inventory levels

• Pull credits, create out-of-date memos, and issue customer credits

• Complete merchandising resets and recommend opportunities for cross-merchandising

• Complete 1-on-1 training with customer employees, including exceptional customer service, product knowledge, product pairings, slicing technique, etc.

• Complete assigned Go-Spot-Check missions

• Delivery of perishable goods to customers

• Monitor truck maintenance schedule and coordinate necessary maintenance

• Continuously cultivate relationships with customers by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges

• Complete additional activities or special projects as assigned

Minimum Requirements

Job Requirements

• High school diploma or equivalent, including basic math and reasoning

• Ability to speak and read English

• 1+ years of experience as a Brand Associate or three years of experience in customer service, sales, warehouse, or similar role

• Successful mastery of Brand Associate essential functions and requirements

• Valid driver’s license and clean driving record

• Basic computer skills

Physical Requirements

• Ability to stand for a minimum of 4 hours

• Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl

• Ability to lift or carry objects weighing up to 50 lbs; push or pull objects up to 600 lbs.

Working Conditions

• Ability to work in a refrigerated/freezer environment

Training and Certification Requirements (Provided)

• Product knowledge and customer service

• Company History

• ServSafe certification

• Deli Operations

• Slicer use, maintenance, and cleaning

• Deli scale operation and sanitation

• Proper slicing technique, product wrapping, and handling

• DOT compliance and Safe Driver training

Location:Charlotte, NC, Concord, NC, Harrisburg, NC, Indian Trail, NC, Matthews, NC, Mint Hill, NC, Waxhaw, NC, Weddington, NC

Time Type:Full time

Department:Cardinal Deli Provisions