Client Success Engineer

To support a growing team, the full-time remote Client Success Engineer will manage client-specific configurations, apply prompt engineering best practices, and resolve client issues by diagnosing problems through conversation logs and code analysis. Key responsibilities Manage and update client-specific prompt configurations to ensure accurate AI agent performance Apply prompt engineering best practices to tune agent behavior and validate outcomes Collaborate with internal teams to triage and resolve client-reported issues effectively Required qualifications Hands-on experience in TypeScript and SQL, with familiarity in MongoDB Experience with LLM-based systems and understanding of context's impact on AI behavior Strong debugging skills with the ability to trace code paths and diagnose issues Detail-oriented with the ability to manage multiple client configurations simultaneously Collaborative mindset to work effectively with both technical and non-technical teammates #J-18808-Ljbffr Big B Corporation (doing business as Lahzo)