Customer Experience Coordinator
$40k - $50kthumbprint
Who We Are Thumbprint is a branded merchandise and technology company on a mission to revolutionize the way people interact with branded merchandise. We partner with some of the world’s most recognized brands—blending strategy, creativity, and cutting-edge tech to create experiences that go far beyond “just swag.” We’re not your average promo company. We're a bold, fast-growing team of thinkers, doers, creators, and connectors who want to make branded merch smarter, smoother, and more meaningful. Who You Are As a Customer Experience Coordinator , you will play a critical role in creating the 7 Star Customer Experience Thumbprint sets as its standard. This position requires a blend of operational efficiency, customer support, and project coordination to ensure that customer needs are met with professionalism, we address issues at the root, and proactively communicate with customers on orders as required. You will collaborate closely with Account Management, Technology, and Warehouse teams, and be part of our Online Orders Team as you serve our customers daily. What You'll Do Create a “7 Star Experience” for all customers reaching out via support emails & chats for the Thumbprint e-commerce store fronts. Own client communication points from reach out to delivery. Coordinate proactive customer communication on order delays and changes. Develop thorough understanding of e-commerce platforms [Order My Gear, Four51, and Shopify] Troubleshoot process breaks in e-commerce workflows, leading to poor customer experience. Facilitate correction of break downs in process or technology in e-commerce order work flow by organizing appropriate team members and ensuring completion of corrective actions. Coordinate customer communication needs and execute appropriate communications as tied with pop up stores and e-commerce campaigns. Working alongside Client Strategy, ensure customer services agreements and communication needs are executed efficiently and effectively. Assist Director of Operations in developing customer service strategy for ongoing customer experience excellence. What You Bring Experience: 1-3 years of experience in customer service preferred. Experience in the promotional products, merchandising, or e-commerce industries. Strong organizational and multitasking skills, with the ability to manage multiple projects and priorities simultaneously. Excellent communication and interpersonal skills, with a client-focused mindset is a must. Proficiency in CRM software and Microsoft Office (Excel, Word, etc.). Knowledge of Zoho, Shopify, or Four51 a plus. Attention to detail and a commitment to accuracy in all aspects of work. We’re currently looking for candidates based in one of the following locations Noblesville, IN Maitland, FL What We Offer Why Join Thumbprint? Work with national brands and fast-growth companies on creative, high-impact campaigns. Be part of a culture that values action, innovation, and people-first leadership. Enjoy competitive pay, real benefits, and room to grow. Join a company that’s using technology and strategy to change the game in branded merchandise. Salary Range: $40k- $50k, based on experience. Benefits: Competitive Paid Time Off Medical Insurance: Optional enrollment available after 30 days of employment 401(k) Retirement Plan: Optional enrollment after 90 days, with company contribution Wellness Reimbursement: Wellness credit available immediately upon hire Recognition & Anniversary Programs: Participate in the Merch Maker Assembly Program and Anniversary Milestone Program Flexible Work Options: Remote or hybrid flexibility based on role and team needs Be the Customer Program: Eligibility to participate after 90 days of employment #J-18808-Ljbffr
$500 per month
...Area Customer Service Coordinator This position offers a $500 sign on for New Ricoh team members! Join our team as an Area Customer Service... ...school diploma with at least 12 months of relevant work experience Flexibility and adaptability to meet the demands of a...SuggestedWork experience placementWork at officeWorldwideFlexible hours- ...candidates for a dynamic, enthusiastic, customer and staff focused COMMUNITY MANAGER.... ...detail. Facilities management skills and experience. Experience working with HOA's or... ...departments. Ability to design and coordinate programs that enrich the quality of life...SuggestedFull timeContract workFor contractorsWork at officeLocal areaWeekend workAfternoon shift
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$16 per hour
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$16 - $35 per hour
...operations and ensure guests receive excellent customer service throughout their stay. The... ...room availability and reservations, coordinating with housekeeping and maintenance to ensure... ...to $35 per hour depending on location, experience, and hotel size, with higher wages...Hourly payFull timeShift workNight shiftAfternoon shift- ...Provide leadership support and direction, during primetime hours (3p-7p M-F; 11a-7p Sat/Sun) to drive sales and enhance the customer experience. Partner with the store leader and department leader to develop a high-performance culture where associates are aligned to the...Hourly payLocal areaDay shift
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$13 - $17 per hour
...Job Description Job Description At Swig, we’re all about fun, energy, and giving our customers an unforgettable experience. You’ll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with...Flexible hoursShift work$130.1k - $234.6k
...Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and... ...assigned by business management as needed Education and Work Experience : ~ High School Diploma/GED (Required) ~3+ Years Selling...Full timeTemporary workPart timeWork experience placementWork at officeLocal areaFlexible hours- ...opportunities for continuous improvement and innovation. What You Bring Bachelor’s degree in related field and 5 years of relevant work experience in Procurement. 3–5 years of procurement and category management experience with a procurement focus and strong interest. Strong...Contract workWork experience placementWork at officeLocal area
- Position Summary This individual is the business owner of 2-4 in-center businesses (Studio, Cycle, Yoga, and/or Signature Group Training) and manages the applicable teams of performers and coaches. This individual should exemplify the skills of finding, retaining, and ...Temporary work
$3,000 per month
...travel to high-priority locations to coach teams, lead in-spa sales efforts, stabilize performance, and ensure a five-star client experience. About the Role This is a travel-based leadership position where you will be deployed to one MedSpa location at a time for 60 to...Flexible hours- ...keep it real - real food, real fire, real people. As a Team Leader, you’ll set the gold standard for delivering exceptional guest experience. If you love good food, good vibes, and bringing positive energy to every shift, you’ll thrive in this role. What You’ll Do Greet...Hourly payWeekly payMinimum wageLocal areaFlexible hoursShift work
- ...coach for all team members. Implements strategies to improve customer service, drive store sales while ensuring customer needs are met... ...or its equivalent required. 2-3 years of related retail experience. One year of management experience. Rotational assignments in...Hourly payWeekly pay
- ...merchandising activities; Perform opening/closing procedures; Operate cash register and supervise cash handling procedures; Resolve customer complaints and ensure a Legendary customer experience; Ensure the safety and well-being of birds and maintain poultry holding tanks...Seasonal work
- ...Strong people skills and a desire to serve team members. Commitment to superior customer service. Ability to manage team member performance effectively. Prior experience in a leadership role is preferred but not required. Location: Hwy 37 and 146th street...Immediate startFlexible hoursShift work
- ...participation Position Requirements ~ High School Diploma or Equivalent ~2 years of management or supervisory experience ~2 years of managing financials of a department in a profit & loss environment ~ Successfully complete and pass Kids Manager...Summer work
- ...operations with policy compliance; Provide leadership and training to store staff; Ensure safety of employees and customers; Deliver excellent customer shopping experience and maintain service standards; Oversee POS transactions, inventory, scheduling, and loss prevention...
- ...This role is ideal for a proven CPG sales leader with direct experience calling on these accounts, established relationships with merchandising... ...(Key Account Manager). What You'll Do Own Strategic Customer Leadership Serve as the primary sales lead and relationship...
- ...equipment repairs/maintenance, safety hazards. Spot audit for customer order accuracy. Spot audit for location integrity (labeling... ...include: ~ High School Diploma or equivalent ~3-5 years experience is a Distribution Center/Warehouse environment ~ Ability to...Shift work
$98.3k - $149.24k
...pharma, biotech, academic/research, CDMO customers, and associated OEM services; in... ...internal stakeholders to evolve our customer experience and brand awareness through marketing... ...capital planning teams. Assemble and coordinate project / program development teams, as...Hourly payWork from home$25 - $29 per hour
...with management on several projects and coordinate efforts with project management as well... ...High school diploma or equivalent work experience; some college preferred. • Five plus... ...and investors, delivering exceptional customer care and programs that support borrowers...Extra incomeWork experience placementWork from home- ...pricing, sales enhancements, stocking, and customer service activities. Essential... ...Insures a pleasant and productive shopping experience for all customers. Assists the GSM /... ...makes recommendations for selection; coordinates training; consults with GSM and gives input...Full timeWork at officeLocal areaFlexible hoursShift work
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